Omakase.ai | AI Sales Agent

Thank you for your honest and timely feedback. We recognize the frustration this has caused and how it felt misleading.

You’re absolutely right to expect transparency, but your experience with our app did not deliver that. The timing of your sign-up was unfortunate, since you joined just as we were transitioning from a free beta period into a paid plan, where high-touch customer service is a priority. While many users had been using the app for free for months, your experience felt different because of the sudden switch, and because we did not immediately update the Shopify App Store listing.

That wasn’t our intention, and your review has helped remind us to further center the customer experience. We’re a small team, but feedback like yours helps us get better.

If there’s anything we can do to make this right, please don’t hesitate to reach out to us directly at omakase@zeals.ai. We're here to help.

Warmly,
The Omakase Team

Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that your setup experience was smooth and that Omakase AI is already making an impact for your team. It means a lot to know our support has been helpful—we're always here if you need anything. Excited to keep growing with you! 🚀

Wow—thank you for such a thoughtful and detailed review! We're so glad to hear that Omakase.ai has made a real difference for your store and your customers. It’s awesome to know the shopping assistant is helping people find exactly what they need while boosting engagement and conversions on your end. We’re excited to be part of your growth and truly appreciate the recommendation!

Thank you so much! We're thrilled to hear the setup was smooth and that the voice and tone of the agent stood out to you. Creating an elevated, natural experience is exactly what we aim for—so it’s great to hear that resonated. We appreciate your support and are excited to keep delivering that “wow” factor!