S: Estimated Delivery Date ETA
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Malak is truly an angel! She took her time to guide me through everything, and she was patient and very happy! Wonderful experience! :)
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Malak
Amazing customer service, brilliant app! I never write reviews because I don't want my competitor's to find out about great apps, but this one deserves it. I had several design requests, because I'm a perfectionist and wanted everything to run ideally on my site. The customer service was amazing and all of my requests were handled promptly, professionally and the changes explained in full. I've never had such a great experience before and really can't say enough. World class software, out of this world service, great job guys!
Good app. Have been using it for a while. Customer support is very nice. Had a small request and they resolved it quite fast.
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks,
Grace & Lynn
After experiencing technical issues (a clash with another app on my store) I received truly outstanding customer support from Anna, and great technical support from Loc, who created a custom line of code and added it to the app for me within 20 minutes - fully solving my problem. I'm very impressed so far.
Hello All The Little Wins,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna & Mr. Loc. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Amazing support for a non-standard Shopify theme. They have been a great help to switch the widget between two different font styles.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Grazie per il servizio ottimo. Massima professionalità e disponibilità per risolvere i miei problemi e rispondere alle mie necessità. Grazie
Hi Sea Lands,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
All the best,
Omega Team
"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support.
"Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny.
We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.
Thank you for providing both your original and updated reviews. We appreciate your honesty and the time you've invested in working with our support and development teams. It's great to hear that, together, we've been able to address your concerns and make significant improvements to the app.
We understand the importance of stability, and we're committed to ensuring a seamless experience for you. We're thrilled to hear that you now consider it a great app and worth every penny. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your partnership! 🌟💙🚀
It's a very easy-to-use program, and the service staff are also very good. If you encounter problems, they can help you solve them in a very short time.
i used this app sinz long time I really like it and also the support is very nice and helpful , I wish it will be like that always
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Having a rush delivery option besides the standard shipping option is always great. I tried some other apps but they are not able to achieve this function. The support is always helpful too!
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!