S: Estimated Delivery Date ETA
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After experiencing technical issues (a clash with another app on my store) I received truly outstanding customer support from Anna, and great technical support from Loc, who created a custom line of code and added it to the app for me within 20 minutes - fully solving my problem. I'm very impressed so far.
Hello All The Little Wins,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna & Mr. Loc. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Amazing support for a non-standard Shopify theme. They have been a great help to switch the widget between two different font styles.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Grazie per il servizio ottimo. Massima professionalità e disponibilità per risolvere i miei problemi e rispondere alle mie necessità. Grazie
Hi Sea Lands,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
All the best,
Omega Team
"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support.
"Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny.
We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.
Thank you for providing both your original and updated reviews. We appreciate your honesty and the time you've invested in working with our support and development teams. It's great to hear that, together, we've been able to address your concerns and make significant improvements to the app.
We understand the importance of stability, and we're committed to ensuring a seamless experience for you. We're thrilled to hear that you now consider it a great app and worth every penny. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your partnership! 🌟💙🚀
It's a very easy-to-use program, and the service staff are also very good. If you encounter problems, they can help you solve them in a very short time.
i used this app sinz long time I really like it and also the support is very nice and helpful , I wish it will be like that always
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Having a rush delivery option besides the standard shipping option is always great. I tried some other apps but they are not able to achieve this function. The support is always helpful too!
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.
Hi Partify Canada,
Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team
Great support. Quick response. Awesome team. Anna is the best.
Recommended 100%
Recommended 100%
Recommended 100%
Recommended 100%
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Cheers from Anna! 🥰
Really Great customer service, helped with a few issues i had, got them resolved quickly.............
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!