S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reseñas (336)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
29 de octubre de 2020

We love this app for our store. Works very well to manage customers expectations about when they can expect their item to be dispatched. It even reflects on the customer's order confirmation so they can refer back to it and also pulls through on our orders on Shopify so we can see when it needs to be shipped! Well done guys on an amazing app! Highly recommend and amazing price.

KNUS Home Decor
Sudáfrica
Más de 5 años usando la aplicación
Fecha de modificación: 15 de febrero de 2019

I love the app and solution quality. It allows one to customise really well as per the nature of the business. This should be a part of every store that relies on delivery timelines and customisations for large product ranges across geographies. The level of flexibility and support is 'awesome' to say the least.
you can check it in action on our website www.heyzindagi.in

heyzindagi.in
India
Más de 4 años usando la aplicación
25 de agosto de 2022

I use this app to let my customers know how quickly we are currently processing orders. This app allows my customers to know exactly what timeframes they can expect their orders to be ready for shipping. I have been using it for years. Any time I have needed support it has been fast and the problem resolved in no time.

Crafty Cuts Laser
Australia
Más de 4 años usando la aplicación
Synctrack respondió 26 de agosto de 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2 de marzo de 2024

this app does not work.

HotCherry
Canadá
34 minutos usando la aplicación
Synctrack respondió 4 de marzo de 2024

Hi,

We appreciate your feedback and apologize for any inconvenience you may have experienced with our app. We're committed to providing a seamless and effective user experience, and we're sorry to hear that the app did not meet your expectations.

To better assist you, could you please provide more details about the specific issues you encountered? This information will help us identify and address the root cause of the problem so that we can improve our app and ensure a better experience for all users.

Additionally, our support team is here to help you troubleshoot any issues you may be facing. Please reply to our support email that we have sent you yesterday or reach support@omegatheme.com with specific details, and we'll do our best to resolve the issue promptly.

Thank you for bringing this to our attention, and we appreciate your patience as we work to enhance our app.

10 de agosto de 2023

Wonderful customer service and a great straight forward app with lots of customizable options to tailor it to your needs. Absolutely recommend!

Padded Ponies
Estados Unidos
Alrededor de 4 años usando la aplicación
Synctrack respondió 13 de agosto de 2023

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

6 de abril de 2021

Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!

yourfilter GmbH
Alemania
Más de 3 años usando la aplicación
3 de febrero de 2021

This App is bang on. I thought there wouldn't be anything out there for my needs as my store is very unique. But bingo - works like a dream. Highly recommend and customers love it.

Harvest Bundle
Reino Unido
Más de 3 años usando la aplicación
1 de julio de 2022

Très bon service après vente. J'avais un problème d'affichage et il a été corrigé rapidement par Tchat.

Bestlensprice
Francia
Más de 3 años usando la aplicación
Synctrack respondió 1 de julio de 2022

Nous sommes heureux d'apprendre que notre service client a répondu à vos attentes. Merci de nous avoir fait confiance et d'avoir laissé une si belle critique ! Nous sommes toujours prêts à aider !!

9 de abril de 2021

Took me a while to figure out the app but the customer service was great and they amended it to suit my needs.

crudelydrawn
Reino Unido
Más de 3 años usando la aplicación
5 de mayo de 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Blue Room
México
Alrededor de 3 años usando la aplicación
Synctrack respondió 5 de mayo de 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻
Salud,
Equipo de atención al cliente de Omega