S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reseñas (339)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 23 de diciembre de 2019

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Avenila - Interior Lighting, Design & More
Estados Unidos
7 días usando la aplicación
Synctrack respondió 23 de diciembre de 2019

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help

5 de enero de 2021

Great app, the admin works well too. There is a fair amount of customisation available and it works pretty well. Support were very helpful when I messaged them and they resolved my issue quickly. I would prefer if you could have a a different message for each rule - you have to choose countdown for all of them if that is the initial selection you make. Really happy with it so far though.

Steel & Grey
Reino Unido
6 meses usando la aplicación
16 de noviembre de 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

BabiChic
Estados Unidos
6 días usando la aplicación
Synctrack respondió 19 de noviembre de 2023

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

Fecha de modificación: 16 de julio de 2020

Easy to install and after a few minutes I got the hang of configuring it.

A nice feature request would be the ability to add our own icons instead of the small selection. They work but don't look super awesome, if we could upload our own or embed as base64 into a textbox then that would really cool.

Update 19/06: Had a small issue with the app but Kien got it sorted for me. Great service.

Update 16/07: Kien again proves they are a great app provider. I asked if the .js for this app could be minified to help improved Shopify store performance and a couple of days later I got a reply to say they have implemented the change. Those of you measuring PageSpeed will now find one less thing to optimise.

NSE Imports
Reino Unido
5 meses usando la aplicación
Synctrack respondió 14 de junio de 2020

Hello,
Thanks for your feedback!
These are some of the default icons for customers to choose from, our app has supported the emoji icon and font awesome, you can copy and add this with text on the message.

Regards,
Omega team support

Fecha de modificación: 31 de enero de 2019

This is a very good app, I need it. I will be more satisfied if it loads faster. Give you 4 points.

MPdresses
China
5 meses usando la aplicación
Fecha de modificación: 29 de octubre de 2020

The location of the "Estimated Date" did not seem to be reflected well when using a custom theme. But when I contacted them via messenger, they quickly worked with the tech team to solve the problem.

JAPAN KUTANI SHOP
Japón
4 meses usando la aplicación
6 de noviembre de 2023

Love the way they support us!

Memorial Gifts 4u
Singapur
4 días usando la aplicación
Synctrack respondió 9 de noviembre de 2023

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

27 de agosto de 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
Reino Unido
4 días usando la aplicación
Synctrack respondió 4 de octubre de 2021

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

26 de noviembre de 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
Estados Unidos
4 días usando la aplicación
Synctrack respondió 26 de noviembre de 2021

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

18 de diciembre de 2023

Thank you so much for the prompt assistance! This Shopify App is really user-friendly and effective!

QrdGame
China
4 días usando la aplicación
Synctrack respondió 19 de diciembre de 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear that our Shopify App provided you with prompt assistance and that you found it to be user-friendly and effective. 💻✨

Your positive feedback means a lot to us, and it motivates our team to continue delivering top-notch service. If you ever have more insights or suggestions, we're all ears! 🤗 We're dedicated to constantly improving our app to better serve your needs.