S: Estimated Delivery Date ETA
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The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)
Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help
Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!
Thank you so much for the prompt assistance! This Shopify App is really user-friendly and effective!
Thank you so much for your kind words! 🌟 We're thrilled to hear that our Shopify App provided you with prompt assistance and that you found it to be user-friendly and effective. 💻✨
Your positive feedback means a lot to us, and it motivates our team to continue delivering top-notch service. If you ever have more insights or suggestions, we're all ears! 🤗 We're dedicated to constantly improving our app to better serve your needs.
Love the way they support us!
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.
Hi Me Loovely,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!
Hi Garadry,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
The support is very helpful and able to assist me with my queries. I love how they manage my concerns.
Hi ComeBackDude,
Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team
App fantastica come il team di supporto.
Siamo entusiasti di sentire che trovi l'app fantastica e che apprezzi il nostro team di supporto! Se hai domande specifiche o se c'è qualcos'altro su cui possiamo assisterti, non esitare a farcelo sapere. Siamo qui per aiutarti! 🌟💙🚀
This app is great for websites that sell all over the world. For the products we sell, setting up shipping and arrival times has always been a complex issue as each product varies in size and weight. Because there are many shipping methods for different products and different countries. This APP is currently able to solve our setup problem. This will give buyers a more direct understanding of shipping times and shipping methods.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team
I really liked the app and the staff at the help center was helpful immediately. I highly recommend it.
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.