Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
8 novembre 2023

great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.

Moss Living Store
Australie
Environ une heure d’utilisation de l’application
Omega a répondu 9 novembre 2023

Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀

17 mai 2020

Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.

Mercado de Vinos
Mexique
7 jours d’utilisation de l’application
Modifié le 23 décembre 2019

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Avenila - Interior Lighting, Design & More
États-Unis
7 jours d’utilisation de l’application
Omega a répondu 23 décembre 2019

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help

6 avril 2021

Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!

yourfilter GmbH
Allemagne
6 jours d’utilisation de l’application
16 octobre 2023

The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.

Green Cradle
États-Unis
Environ 5 heures d’utilisation de l’application
Omega a répondu 17 octobre 2023

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰

27 août 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
Royaume-Uni
4 jours d’utilisation de l’application
Omega a répondu 4 octobre 2021

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

26 novembre 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
États-Unis
4 jours d’utilisation de l’application
Omega a répondu 26 novembre 2021

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

15 novembre 2021

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

ComeBackDude
États-Unis
2 jours d’utilisation de l’application
Omega a répondu 15 novembre 2021

Hi ComeBackDude,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

18 juillet 2022

This app is great for websites that sell all over the world. For the products we sell, setting up shipping and arrival times has always been a complex issue as each product varies in size and weight. Because there are many shipping methods for different products and different countries. This APP is currently able to solve our setup problem. This will give buyers a more direct understanding of shipping times and shipping methods.

FEILIDA
Chine
2 jours d’utilisation de l’application
Omega a répondu 19 juillet 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team

16 septembre 2022

I really liked the app and the staff at the help center was helpful immediately. I highly recommend it.

evmodacomtr
Turquie
1 jour d’utilisation de l’application
Omega a répondu 19 septembre 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.