Omega Estimated Delivery Date
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Eu quero experimentar o aplicativo mas ele nao me esta a dar 7 dias gratis porque? preciso de saber se este aplicativo dá para colocar uma data diferente nas variantes de um produto, tenho um produto com varias cores , mas algumas cores tenho disponiveis e outras sao em pre-ordem. dá para fazer isso? Obrigada
Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify
Hi there,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.
Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.
However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of Customer Support.
do not install, google ads will manage your website for : mallware or unwanted software. it ruined my ads campaigns.. 1 star for you boys.. even after you delete de app it is still somewhere.
Hello there,
I'm sorry to hear that you've been having trouble with our Estimated Shipping Date app. We appreciate your feedback so that we can know to support you.
There might be some misunderstandings here because we assure that our application is completely clean, we always run protect software and scan virus regularly.
If possible, could you please reinstall and let us help you to check the issue?, we have contacted you via email.
In addition, our app definitely doesn't add any code or script to the theme so it could not be able to exist in your site. We always give 100% of our efforts to help our valued customers like you and give the best experience for you and your shop.
If you need any further assistance, please feel free to contact us.
Best regards,
Kaylee
Do not install a horrible, scary App. First of all, it does not save changes. and see what I found.
Instead of Friday, April 26 2020 it's showing .... Pazar, Nisan?????
Order today within 21 : 48 : 19 and you will receive before Pazar, Nisan 26, 2020
What is Pazar, Nisan??????? Are you kidding?
Hello there,
Thanks for your feedback!
I checked and seen you are setting the language of date to Turkish, so the date is displayed in Turkish format.
Could you please change the option on Settings / Date Config / Language
Regards,
Omega support
Does not provide any documents.
I need to use a custom position but it never describes how to set the custom position for it.
Hello there,
Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. Our app will automatically display the position option with a field in the settings part, however, for some custom theme, the app will not be able to detect. Our app document also provided you with 4 choices of estimated date position, but it seems that it is not clear enough for you to check. We have immediately contacted you via email and phone call, but it seems that you haven't installed the app back so that our tech could help you right away.
If you need our support, please contact us via email: contact@omegatheme.com, we wish to have a chance to help you.
Sorry again for any inconvenience caused.
Best regards,
Omega Support
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about the confusion regarding our pricing plans. Allow us to clarify.
Our free plan is indeed available exclusively for Dev store users, as clearly stated in the app description of the pricing plan, listed on our app's listing on the Shopify market. We understand that this might not have been immediately apparent, and for that, we apologize for any inconvenience caused.
Regarding the 7-day trial period, it's crucial to emphasize that our app does not charge any fees during this trial period. Any charge that may appear is a result of Shopify's workflow, where confirmation for the selected pricing plan is required before entering the trial period. It's important to note that this charge does not mean you need to pay for the app to access the trial time; rather, it's a procedural step within Shopify's system. We strive to provide a transparent and user-friendly experience, ensuring that our customers can explore our services risk-free before making any commitments.
We're constantly working to improve our communication and make our pricing structure as clear as possible to avoid any confusion in the future. Your feedback is invaluable in this process, and we appreciate you bringing this matter to our attention.
If you have any further questions or concerns, please don't hesitate to reach out to our support team through live chat support or our email at support@omegatheme. We're here to assist you in any way we can.
Thank you for your understanding.
Receiving a positive review rating from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀