S: Estimated Delivery Date ETA
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (319)
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Awesome customer support!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Great App
Thank you for the positive feedback! We're thrilled to hear that you find our app great. If you have any specific comments or if there's anything we can assist you with, feel free to let us know. We're here to help! 😊🚀
I just want to try hope it will help me. But i like the Application. Shipping information is important for customers
This app has effectively enabled us to set delivery estimates tailored to our products, which is remarkable. It allows us to apply specific delivery timelines based on product collections, which is even more impressive. Moreover, the customer support has been exceptional, as they were able to assist us with various customization requests.
Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.
Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!
Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻
great app and service, their customer support is fast and do a really good job
🌟 Thank you for your positive feedback! We're thrilled to hear that you find our app great and that our customer support has been fast and effective. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! 😊🚀
Eu quero experimentar o aplicativo mas ele nao me esta a dar 7 dias gratis porque? preciso de saber se este aplicativo dá para colocar uma data diferente nas variantes de um produto, tenho um produto com varias cores , mas algumas cores tenho disponiveis e outras sao em pre-ordem. dá para fazer isso? Obrigada
great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.
Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀
this app does not work.
Hi,
We appreciate your feedback and apologize for any inconvenience you may have experienced with our app. We're committed to providing a seamless and effective user experience, and we're sorry to hear that the app did not meet your expectations.
To better assist you, could you please provide more details about the specific issues you encountered? This information will help us identify and address the root cause of the problem so that we can improve our app and ensure a better experience for all users.
Additionally, our support team is here to help you troubleshoot any issues you may be facing. Please reply to our support email that we have sent you yesterday or reach support@omegatheme.com with specific details, and we'll do our best to resolve the issue promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to enhance our app.
Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify
Hi there,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.
Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.
However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of Customer Support.