S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Recensioner (317)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
31 januari 2024

L'app la trovo meravigliosa, l'assistenza veloce ,gentile efficiente. Grazie

Regina Store By Centparadise
Italien
8 månader användning av appen
Synctrack svarade 2 februari 2024

Siamo felicissimi di sentire che trovi la nostra app meravigliosa e che hai avuto un'esperienza positiva con il nostro servizio di assistenza! La tua soddisfazione è la nostra priorità. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Grazie mille per il tuo apprezzamento! 😊🌟

21 mars 2024

not work, support can't help

b2b-Beautiona
Polen
Ungefär en timme användning av appen
Synctrack svarade 22 mars 2024

Hi there! Thank you for sharing and letting us know your experience.

We sincerely apologize for the inconvenience you've experienced with our app and the difficulties you've encountered when seeking support. Your feedback is crucial to us, and we're committed to addressing any issues you may have faced.

To better assist you, could you please provide additional details about the specific problems you're encountering? Our team is dedicated to resolving technical issues promptly, and we're here to ensure that you have a seamless experience with our app. Additionally, we've contacted you via email to assist with the matter. Please check your inbox for further assistance.

In the meantime, please feel free to reach out to our support team again. We value your patience and understanding as we work to resolve the issue and improve your experience with our app.

2 mars 2024

this app does not work.

HotCherry
Kanada
34 minuter användning av appen
Synctrack svarade 4 mars 2024

Hi,

We appreciate your feedback and apologize for any inconvenience you may have experienced with our app. We're committed to providing a seamless and effective user experience, and we're sorry to hear that the app did not meet your expectations.

To better assist you, could you please provide more details about the specific issues you encountered? This information will help us identify and address the root cause of the problem so that we can improve our app and ensure a better experience for all users.

Additionally, our support team is here to help you troubleshoot any issues you may be facing. Please reply to our support email that we have sent you yesterday or reach support@omegatheme.com with specific details, and we'll do our best to resolve the issue promptly.

Thank you for bringing this to our attention, and we appreciate your patience as we work to enhance our app.

22 februari 2021

Great app and team! Have always been very helpful with any changes or help that I needed. Keep it up!

BodyHeal
Australien
Mer än 5 år användning av appen
29 oktober 2020

We love this app for our store. Works very well to manage customers expectations about when they can expect their item to be dispatched. It even reflects on the customer's order confirmation so they can refer back to it and also pulls through on our orders on Shopify so we can see when it needs to be shipped! Well done guys on an amazing app! Highly recommend and amazing price.

KNUS Home Decor
Sydafrika
Mer än 5 år användning av appen
Redigerat 15 februari 2019

I love the app and solution quality. It allows one to customise really well as per the nature of the business. This should be a part of every store that relies on delivery timelines and customisations for large product ranges across geographies. The level of flexibility and support is 'awesome' to say the least.
you can check it in action on our website www.heyzindagi.in

heyzindagi.in
Indien
Mer än 4 år användning av appen
25 augusti 2022

I use this app to let my customers know how quickly we are currently processing orders. This app allows my customers to know exactly what timeframes they can expect their orders to be ready for shipping. I have been using it for years. Any time I have needed support it has been fast and the problem resolved in no time.

Crafty Cuts Laser
Australien
Mer än 4 år användning av appen
Synctrack svarade 26 augusti 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

10 augusti 2023

Wonderful customer service and a great straight forward app with lots of customizable options to tailor it to your needs. Absolutely recommend!

Padded Ponies
USA
Ungefär 4 år användning av appen
Synctrack svarade 13 augusti 2023

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

6 april 2021

Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!

yourfilter GmbH
Tyskland
Mer än 3 år användning av appen
3 februari 2021

This App is bang on. I thought there wouldn't be anything out there for my needs as my store is very unique. But bingo - works like a dream. Highly recommend and customers love it.

Harvest Bundle
Storbritannien
Mer än 3 år användning av appen