Recensioner (272)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
16 september 2022

i used this app sinz long time I really like it and also the support is very nice and helpful , I wish it will be like that always

ANAHON
Tyskland
Mer än ett år användning av appen
Synctrack svarade 19 september 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

29 oktober 2020

We love this app for our store. Works very well to manage customers expectations about when they can expect their item to be dispatched. It even reflects on the customer's order confirmation so they can refer back to it and also pulls through on our orders on Shopify so we can see when it needs to be shipped! Well done guys on an amazing app! Highly recommend and amazing price.

KNUS Home Decor
Sydafrika
Mer än ett år användning av appen
23 november 2021

We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.

Partify Canada
Kanada
Mer än ett år användning av appen
Synctrack svarade 24 november 2021

Hi Partify Canada,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

18 maj 2022

Great support. Quick response. Awesome team. Anna is the best.
Recommended 100%
Recommended 100%
Recommended 100%
Recommended 100%

Abut
USA
Mer än ett år användning av appen
Synctrack svarade 19 maj 2022

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Cheers from Anna! 🥰

8 juli 2022

Really Great customer service, helped with a few issues i had, got them resolved quickly.............

Educational Equipment Supplies
Storbritannien
Mer än ett år användning av appen
Synctrack svarade 8 juli 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

1 mars 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

MBMSPORT
Italien
Mer än ett år användning av appen
Synctrack svarade 2 mars 2022

Hi MBMSPORT

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

7 december 2022

Very helpful app. They have very well addressed the limitation Shopify has. Their support is excellent as well.

Vegan Dukan
Indien
Mer än ett år användning av appen
Synctrack svarade 7 december 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

1 juli 2022

Très bon service après vente. J'avais un problème d'affichage et il a été corrigé rapidement par Tchat.

Bestlensprice
Frankrike
Ungefär ett år användning av appen
Synctrack svarade 1 juli 2022

Nous sommes heureux d'apprendre que notre service client a répondu à vos attentes. Merci de nous avoir fait confiance et d'avoir laissé une si belle critique ! Nous sommes toujours prêts à aider !!

24 februari 2021

The support and follow-up from this team is Fantastic! In addition, the app works great and has increased our conversion rate!

Yami Dance Shoes
USA
Ungefär ett år användning av appen
Redigerat 4 augusti 2022

We got this app after looking at the reviews and it turned out well. Although our project took a bit of time, Anna and their developers were very helpful in helping us get the customization we needed. We built something custom for our store and the team was very helpful in understanding our needs and building something. It did not work out in the end due to app restrictions - but this was custom and needs complete customization. However, we were able to figure a solution out. We used their code to put on our page builder app and it is working for us. Their team is professional. They were able to get on a video call and help us clarify our doubts and our concerns. Anna is the best. Her response is very fast through chat. She is very nice, professional and understands the people. I can confidently say no matter how many times you have problems in your store, they will help you.

Ampack
USA
Ungefär ett år användning av appen
Synctrack svarade 5 augusti 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Anna