Omega: Estimated Delivery Date , 256 recensioner
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I really liked the app and the staff at the help center was helpful immediately. I highly recommend it.
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
Super application, avec un bon support, on peu facilement modifier les dates de livraison. je recommande vivement.
Nous ne pouvons pas vous remercier assez pour les aimables paroles sur notre application. Votre avis compte beaucoup pour nous et nous permet de savoir que nous sommes sur la bonne voie !
The Omega team has been incredible to work with. I had several questions about getting the app to function just the way I wanted to and they were very helpful and always quick to respond. The app has a lot of customization that really helped me get a message to my customers the way I wanted. I also had a few custom requests of them to get the install to match my theme as well as my idea of how it would look. They jumped right in and make it look incredible. Thanks so much Omega team, this is a great product. Highly recommend, this is a great app and an even better support team!!
I installed the app but haven't used it yet. It has all the functions that I need. Most importantly, their customer service is awesome. I believe it is a great app.
We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
Lynn
I just started using this app and had some initial issues setting up (learning curve). Customer service was very responsive and helpful. My representative answered all of my questions and helped resolve my issues.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!
Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻
Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify
Hi there,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.
Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.
However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of Customer Support.
I used this app for helping me customize the shipping time , because of newbie for this app , I contacted the online service for help , Anna was very kind and patient to help me
We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
Anna
I just want to try hope it will help me. But i like the Application. Shipping information is important for customers
This app has effectively enabled us to set delivery estimates tailored to our products, which is remarkable. It allows us to apply specific delivery timelines based on product collections, which is even more impressive. Moreover, the customer support has been exceptional, as they were able to assist us with various customization requests.
Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.