S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Recensioner (319)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
28 augusti 2018

Installed the app. Still going through few refinement but the developer is very responsive to fix bugs. Cant wait to use the full functionality.

Kidstoyswarehouse
Australien
7 dagar användning av appen
17 maj 2020

Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.

Mercado de Vinos
Mexiko
7 dagar användning av appen
Redigerat 23 december 2019

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Avenila - Interior Lighting, Design & More
USA
7 dagar användning av appen
Synctrack svarade 23 december 2019

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help

16 november 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

BabiChic
USA
6 dagar användning av appen
Synctrack svarade 19 november 2023

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

17 april 2024

What I love most about this app is their customer service, very responsive.
I will recommend

prisma.film
Tyskland
Ungefär 17 timmar användning av appen
Synctrack svarade 19 april 2024

🌟🌟🌟🌟🌟 Thank you for your kind words! We're delighted to hear that you're impressed with our customer service and find us very responsive. Your recommendation means a lot to us! If you ever need further assistance or have any questions, please feel free to reach out. We're here to ensure your experience with our Omega: Estimated Delivery Date app remains excellent! 😊👍

6 november 2023

Love the way they support us!

Memorial Gifts 4u
Singapore
4 dagar användning av appen
Synctrack svarade 9 november 2023

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

27 augusti 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
Storbritannien
4 dagar användning av appen
Synctrack svarade 4 oktober 2021

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

26 november 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
USA
4 dagar användning av appen
Synctrack svarade 26 november 2021

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

18 december 2023

Thank you so much for the prompt assistance! This Shopify App is really user-friendly and effective!

QrdGame
Kina
4 dagar användning av appen
Synctrack svarade 19 december 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear that our Shopify App provided you with prompt assistance and that you found it to be user-friendly and effective. 💻✨

Your positive feedback means a lot to us, and it motivates our team to continue delivering top-notch service. If you ever have more insights or suggestions, we're all ears! 🤗 We're dedicated to constantly improving our app to better serve your needs.

4 mars 2024

DONT COME NEAR THIS APP = just liars

This app does not have the features it advertises:

They have no ability to track the delivery in real time,
do not work with any delivery provider.

(they expect the store owner to track each delivery and update the customer himself).

the setup is bad and also poor customer service,

MATE.ART
Israel
2 dagar användning av appen
Synctrack svarade 5 mars 2024

Hello,

Thank you for taking the time to share your feedback with us. We genuinely apologize for any confusion surrounding our Estimated app. Its primary purpose is to empower store owners by offering a tool that showcases estimated delivery times on the front store, aiming to enhance transparency for customers. However, it's important to note that our app doesn't include real-time tracking features or integration with specific delivery providers.

We recognize the significance of real-time tracking and wish to clarify that our app is specifically tailored to provide estimated delivery dates rather than live tracking. We understand that this may not align with the expectations of all users, and we appreciate your valuable input. To address your tracking needs, our support agent has directed you to another app within our portfolio that specializes in live tracking. We hope this alternative proves helpful for your specific requirements.

Regarding your concerns about setup and customer service, we sincerely apologize for any inconvenience you may have encountered. We take your feedback seriously and are actively working on enhancing both the app's usability and the level of support we provide.

If you have any further questions or specific areas you'd like assistance with, please feel free to reach out to our dedicated support team at support@omegatheme.com. Your input is highly valued, and we remain committed to refining our app based on the valuable feedback we receive.

Thank you for your understanding and continued support.