S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Recensioner (317)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
30 juni 2022

I used this app for helping me customize the shipping time , because of newbie for this app , I contacted the online service for help , Anna was very kind and patient to help me

HydroWorlds
USA
Ungefär 4 timmar användning av appen
Synctrack svarade 1 juli 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
Anna

30 oktober 2023

Awesome customer support!

Inny - Cadeaux personnalisés
Frankrike
Ungefär 3 timmar användning av appen
Synctrack svarade 1 november 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

12 mars 2019

I just want to try hope it will help me. But i like the Application. Shipping information is important for customers

PUGDOGGY
USA
Ungefär 3 timmar användning av appen
26 september 2018

Good app that will be very valuable to many stores. Support was quick to respond and help set up the app. This is a low-cost app which provides a great service to our customers.

https://www.kinkytoy.store

Kinky Toy Store
Kanada
3 dagar användning av appen
14 februari 2023

This app has effectively enabled us to set delivery estimates tailored to our products, which is remarkable. It allows us to apply specific delivery timelines based on product collections, which is even more impressive. Moreover, the customer support has been exceptional, as they were able to assist us with various customization requests.

Avanquil
USA
Ungefär 2 timmar användning av appen
Synctrack svarade 15 februari 2023

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.

14 september 2023

Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!

WolfProtect.de
Tyskland
Ungefär 2 timmar användning av appen
Synctrack svarade 18 september 2023

Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻

29 maj 2021

Eu quero experimentar o aplicativo mas ele nao me esta a dar 7 dias gratis porque? preciso de saber se este aplicativo dá para colocar uma data diferente nas variantes de um produto, tenho um produto com varias cores , mas algumas cores tenho disponiveis e outras sao em pre-ordem. dá para fazer isso? Obrigada

SHELOVE
Portugal
Ungefär 2 timmar användning av appen
8 november 2023

great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.

Moss Living Store
Australien
Ungefär en timme användning av appen
Synctrack svarade 9 november 2023

Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀

30 september 2023

Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify

Red Monkey
Portugal
39 minuter användning av appen
Synctrack svarade 1 oktober 2023

Hi there,

Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.

I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.

Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.

However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
Kaylee, Leader of Customer Support.

7 mars 2020

do not install, google ads will manage your website for : mallware or unwanted software. it ruined my ads campaigns.. 1 star for you boys.. even after you delete de app it is still somewhere.

MDY Kiddy Shop
Rumänien
27 minuter användning av appen
Synctrack svarade 8 mars 2020

Hello there,

I'm sorry to hear that you've been having trouble with our Estimated Shipping Date app. We appreciate your feedback so that we can know to support you.

There might be some misunderstandings here because we assure that our application is completely clean, we always run protect software and scan virus regularly.
If possible, could you please reinstall and let us help you to check the issue?, we have contacted you via email.
In addition, our app definitely doesn't add any code or script to the theme so it could not be able to exist in your site. We always give 100% of our efforts to help our valued customers like you and give the best experience for you and your shop.

If you need any further assistance, please feel free to contact us.
Best regards,
Kaylee