評價 (268)

整體評分
4.8
各級評分數量
  • 94% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年5月14日

In der App kann man viele Einstellungen vornehmen und sich die Liefertermine individuell anzeigen lassen. Sie ist übersichtlich aufgebaut und intuitiv zu bedienen. Ich hatte vor kurzem ein Problem mit der Darstellung und die liebe Anna hat mich unterstützt und die Einstellungen technisch so lange vorgenommen, bis wir das gewünschte Ergebnis hatten. An dieser Stelle noch einmal vielen Dank.

Hamptons Home
德國
使用應用程式 大約1年
Synctrack 已回覆 2024年5月17日

Vielen Dank für dein positives Feedback zur Omega: Estimated Delivery Date App! 😊 Wir freuen uns zu hören, dass du viele Einstellungen vornehmen und die Liefertermine individuell anzeigen lassen kannst. Es ist großartig zu wissen, dass die App übersichtlich aufgebaut und intuitiv zu bedienen ist. Wir sind auch froh zu hören, dass Anna dir bei einem Darstellungsproblem geholfen hat und technische Einstellungen vorgenommen hat, bis das gewünschte Ergebnis erreicht wurde. Nochmals vielen Dank für deine Wertschätzung! Wenn du weitere Fragen hast oder Unterstützung benötigst, stehen wir jederzeit zur Verfügung. Wir sind hier, um sicherzustellen, dass deine Erfahrung mit unserer App hervorragend bleibt! 🌟

2024年5月30日

The app is great and the customer support (Samuel) helped me very much! Very friendly and helpful. Thanks!

Deinmuskel
德國
使用應用程式 大約3小時
Synctrack 已回覆 2024年6月7日

We're delighted to hear that you're loving the Omega Estimated Delivery Date app! 😊 It's fantastic to know that Samuel provided you with such helpful and friendly support. 💬 We'll be sure to pass along your kind words to Samuel! If you ever need anything else or have questions, feel free to reach out. We're here to ensure your experience remains exceptional! 🌟

2024年5月23日

Joyce is really helpful

Bliss Homey
加拿大
使用應用程式 11天
Synctrack 已回覆 2024年5月25日

We're glad to hear that Joyce provided you with helpful assistance! 😊 If you have any more questions or need further support with our Omega: Estimated Delivery Date app, don't hesitate to reach out. We're here to ensure you have a great experience with our app! 📦🗓️

2024年3月4日

DONT COME NEAR THIS APP = just liars

This app does not have the features it advertises:

They have no ability to track the delivery in real time,
do not work with any delivery provider.

(they expect the store owner to track each delivery and update the customer himself).

the setup is bad and also poor customer service,

MATE.ART
以色列
使用應用程式 2天
Synctrack 已回覆 2024年3月5日

Hello,

Thank you for taking the time to share your feedback with us. We genuinely apologize for any confusion surrounding our Estimated app. Its primary purpose is to empower store owners by offering a tool that showcases estimated delivery times on the front store, aiming to enhance transparency for customers. However, it's important to note that our app doesn't include real-time tracking features or integration with specific delivery providers.

We recognize the significance of real-time tracking and wish to clarify that our app is specifically tailored to provide estimated delivery dates rather than live tracking. We understand that this may not align with the expectations of all users, and we appreciate your valuable input. To address your tracking needs, our support agent has directed you to another app within our portfolio that specializes in live tracking. We hope this alternative proves helpful for your specific requirements.

Regarding your concerns about setup and customer service, we sincerely apologize for any inconvenience you may have encountered. We take your feedback seriously and are actively working on enhancing both the app's usability and the level of support we provide.

If you have any further questions or specific areas you'd like assistance with, please feel free to reach out to our dedicated support team at support@omegatheme.com. Your input is highly valued, and we remain committed to refining our app based on the valuable feedback we receive.

Thank you for your understanding and continued support.

2024年2月20日

App works great. Also, the prompt and effective support provided by the customer service team is awesome. They address issues swiftly and offer solutions promptly. Keep up the excellent work!

FPK Online
瓜地馬拉
使用應用程式 1天
Synctrack 已回覆 2024年2月22日

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. Providing prompt and effective support is a top priority for us, and we're glad we could address your issues swiftly and offer solutions promptly. Your encouragement means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help and will continue striving for excellence! 🌟

2024年1月10日

Support was helpful to quickly get things working right away! Recommend, simple to use and effective.

Northern Lites Outdoors
美國
使用應用程式 4個月
Synctrack 已回覆 2024年1月12日

Thank you for your positive feedback! 🌟 We're thrilled to hear that our support team was helpful in getting things working quickly for you. We appreciate your recommendation and are glad to know that you find the app simple to use and effective. If you ever have more questions or need assistance, feel free to reach out. We're here to help! 😊

2024年3月14日

Using this app has brought me many interesting and surprising experiences. From the user-friendly interface to the diverse features, everything is meticulously designed and convenient.

Giftago
越南
使用應用程式 大約1小時
Synctrack 已回覆 2024年3月17日

🌟 Thank you for your glowing review of our Omega: Estimated Delivery Date app! We're thrilled to hear that using it has brought you many interesting and surprising experiences. We strive to provide a user-friendly interface and diverse features that are meticulously designed and convenient for our users. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to ensure your experience remains exceptional! 🚀 #OmegaEstimatedDeliveryDate #UserFriendlyDesign #CustomerSatisfaction

2024年1月31日

This app is really useful and the support is also good & supportive!

MEKANSHI
印度
使用應用程式 5個月
Synctrack 已回覆 2024年2月2日

We're thrilled to hear that you find our app really useful, and we appreciate your positive feedback about our support team! If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We're here to help! 😊🚀

2024年3月5日

customer service has been very helpful!

MINDFULNESSBODY
英國
使用應用程式 1天
Synctrack 已回覆 2024年3月8日

🌟 Big shoutout to our customer service team at Omega's Estimated Delivery Date app! 🚀 We're thrilled to hear that they've been very helpful. If you have any more questions or need further assistance, don't hesitate to reach out. Your satisfaction is our top priority! 💖💬 #OmegaDeliveryDate #HelpfulService #CustomerSuccess 🌟🛠️

2024年1月18日

What truly sets Omega apart, though, is their exceptional team support. Whenever I've had inquiries or needed assistance, their support team has been quick to respond and incredibly helpful. Their dedication to ensuring customer satisfaction is evident in the prompt and personalized assistance they provide.

akiiko
印度
使用應用程式 3個月
Synctrack 已回覆 2024年1月23日

🌟 We're truly honored by your kind words! 😊 What sets Omega apart is our exceptional team support, and we're thrilled to know you've experienced quick and incredibly helpful responses. 🚀 Our dedication to customer satisfaction shines through in the prompt and personalized assistance we strive to provide. Thank you for recognizing our efforts! 💙 #TeamOmega #CustomerSatisfactionChampions