S Estimated Delivery Date Plus
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
調整搜尋範圍
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根據評分
I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall.
To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall.
After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do.
Hi,
We're truly sorry to hear about your experience, and we completely understand how frustrating this must have been for you 😞. We genuinely care about every user’s experience with our app, and it’s disheartening to learn that it didn’t perform as expected on your live site after testing successfully in the sandbox.
We're truly sorry we didn’t get the chance to support you before you decided to uninstall the app. If only we had received a support request earlier, our team would have absolutely stepped in right away to help troubleshoot the issue and make things right. This issue is resolvable with a few quick adjustments or updates.
We completely understand your decision to uninstall, but we’d truly appreciate the opportunity to support you properly and make things right. If you’re open to it, please consider reinstalling the app and reaching out to us—either by emailing us directly at support@omegatheme.com or simply replying to the message our support agent has already sent you. We’ll prioritize your case and work closely with you to make sure everything runs smoothly. Your feedback means a lot to us, and it’s what helps us continue improving the app for everyone.
Thank you for sharing your experience—even though it was a tough one—and again, we’re really sorry it turned out this way. We hope to make it right 💙.
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Update reply: Since you left the review, we’ve reached out multiple times, but we haven’t received a response from you yet. We genuinely care about your experience with our app, and we’re eager to work with you to resolve any issues you’ve encountered. Please let us have the chance to support you again. You can either reply to our previous emails or reach out to us directly at support@omegatheme.com. We are always there for you!
This app does exactly what it promises — and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme.
But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby.
If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer.
Highly recommend!
Thank you so much for the fantastic review of Synctrack EDD! 🌟 We're absolutely thrilled to hear the app met your expectations and worked seamlessly with your theme. And we're so glad Vincent could provide exceptional support during your setup — he's truly a rockstar! 💪🙌
Your feedback on building trust and boosting conversions means a lot to us, and we're happy to be part of that journey with you. Thank you for your high recommendation — we truly appreciate it! 💖📦✨
Die App ist sehr individualisierbar und macht es uns möglich unseren Kunden eine genaue Ankunftszeit der Ware anzuzeigen.
Auch der Support ist absolut fantastisch - Antworten innerhalb weniger Minuten und eine direkte und unproblematische Lösung von Herausforderungen.
Definitiv 5 Sterne und absolut weiterzuempfehlen.
Vielen Dank für deine tolle Bewertung! 🌟😊 Es freut uns sehr zu hören, dass die Estimated Delivery Date ETA app euch hilft, euren Kunden eine genaue Ankunftszeit anzuzeigen. ⏳📦
Unser Support-Team gibt immer sein Bestes, und es ist großartig zu wissen, dass du mit der schnellen und problemlosen Unterstützung zufrieden bist. 🚀🎉 Vielen Dank für deine Empfehlung – wir sind immer für dich da! 💙
I’ve been using this app for a few weeks now, and it’s been a game-changer for my Shopify store. The ability to show customers an estimated delivery window based on location & vendor is a game-changer.
What I love most is how customizable it is. I was able to tailor the delivery estimates to match my shipping policies and theme perfectly. The setup was straightforward, and the interface is intuitive, even for someone who isn’t tech-savvy.
Overall, this app is a must-have for any Shopify store owner looking to enhance transparency and build trust with their customers. It’s worth every penny!
Thank you so much for your amazing review! 😊 We're thrilled to hear that the Estimated Delivery Date ETA app has been a game-changer for your store. 🚀 The ability to customize delivery estimates to match your shipping policies and theme is exactly what we aimed for, so it's great to know it’s working well for you! 💡 Transparency and trust are key, and we're happy to be part of that journey with you. Thanks again for your support – we're always here if you need anything! 📦✨
Does a great job of allowing us to specify estimated delivery dates for all different types of products based on a variety of complicated conditions for different countries. And the support team are very helpful as well. Highly recommend.
Thank you so much for your detailed and positive review! 😊 We're thrilled to hear that our app effectively helps you specify estimated delivery dates across various products and countries. 🌍📦 Our support team is always here to assist, and we'll be sure to pass along your kind words! 🙌✨ Highly appreciate your recommendation! 👍❤️
This app is fantastic! It provides a wide range of customization options, allowing you to tailor the user experience to your needs. One feature I really appreciate is the ability to add custom CSS, making the design even more personal. The customer support is top-notch—friendly, efficient, and super quick. I had a minor issue that was resolved immediately and professionally. Highly recommended!
Thank you for the fantastic feedback! 🌟 We're so glad to hear that you're enjoying the Estimated Delivery Date ETA app and its wide range of customization options. It's great to know that the ability to add custom CSS has made your design even more personal! We're also thrilled that our customer support was able to assist you quickly and professionally. If you need any more help or have further questions, just let us know! 😊
A really great app! It offers a variety of setting options that allow you to customise the user experience. I particularly like the option to use your own CSS to personalise the design even further. The support is also outstanding - friendly, helpful and above all fast. I had a small problem that was solved immediately and competently. Absolutely recommendable!
Thank you so much for your wonderful feedback! 🌟 We're glad to hear that you're enjoying the customization options in the app, especially the ability to use your own CSS. Our support team is always here to provide friendly, fast, and helpful service, and we're thrilled that we could resolve your issue promptly. Absolutely recommendable—just like you said! 😊 If you need any more assistance, don't hesitate to reach out!
There are some small details of the app that I would like to improve, but in general everything is perfect, the support is incredible, it has helped me with all my doubts, I have contacted them few times and they have always been very kind and always with the intention of solving my problems, I totally recommend the app.
Thank you for your detailed feedback on the Omega Estimated Delivery Date app! 🌟 We're glad to hear that, despite some small details you'd like to improve, you find the app perfect overall. It's wonderful to know that our support team has been incredible, always kind, and intent on solving your problems. Your recommendation means a lot to us! If there's anything else you'd like to share or if you have more specific feedback on the details you'd like to improve, please feel free to let us know. We're here to assist you further! 😊📦
La aplicación está muy bien. Se puede añadir reglas para ciertos productos donde cambia el tiempo de preparación y envío.
La atención al cliente de 10.
¡Gracias por tu comentario! Nos alegra mucho saber que encuentras útil la capacidad de añadir reglas para productos específicos en la Omega Estimated Delivery Date app. También nos complace que nuestra atención al cliente haya sido excelente para ti. Estamos aquí para ayudarte en todo lo que necesites. 😊🌟
In der App kann man viele Einstellungen vornehmen und sich die Liefertermine individuell anzeigen lassen. Sie ist übersichtlich aufgebaut und intuitiv zu bedienen. Ich hatte vor kurzem ein Problem mit der Darstellung und die liebe Anna hat mich unterstützt und die Einstellungen technisch so lange vorgenommen, bis wir das gewünschte Ergebnis hatten. An dieser Stelle noch einmal vielen Dank.
Vielen Dank für dein positives Feedback zur Omega: Estimated Delivery Date App! 😊 Wir freuen uns zu hören, dass du viele Einstellungen vornehmen und die Liefertermine individuell anzeigen lassen kannst. Es ist großartig zu wissen, dass die App übersichtlich aufgebaut und intuitiv zu bedienen ist. Wir sind auch froh zu hören, dass Anna dir bei einem Darstellungsproblem geholfen hat und technische Einstellungen vorgenommen hat, bis das gewünschte Ergebnis erreicht wurde. Nochmals vielen Dank für deine Wertschätzung! Wenn du weitere Fragen hast oder Unterstützung benötigst, stehen wir jederzeit zur Verfügung. Wir sind hier, um sicherzustellen, dass deine Erfahrung mit unserer App hervorragend bleibt! 🌟
