Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

August 7, 2020

They provided quick customer service when I sent them an email. They guided me through the steps thoroughly.

Supreme Phone Gadgets
Australia
10 months using the app
July 20, 2022

Love this app! Lets my customers know when the estimated order dates the products will be shipping. Great customer service too!

Front Porch Candles
United States
10 months using the app
Omega replied July 21, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
The Omega support team

April 18, 2022

Needed a custom adjustment to the code and the support team replied real quick and told me that they will be making the adjustment for our store! great support, definitely looking forward to use the app.

Normod
Türkiye
9 months using the app
Omega replied April 18, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come!

June 14, 2022

I downloaded this app because I ship from multiple locations and I need customers to know when I need to source things from our offsite warehouse vs them being on hand. Before, I was using the “back ordered text” function to inform customers. However this required my qty to be set to 0 in order for this text to show up. Of course, this affected sales on other platforms because the majority of my stock was “out of stock”, when actually I wanted to inform customers that the items would have a longer handling time. This solution allowed me to display different handling times depending on the collection. There is also an option to do it by zip codes. Maybe I’ll use that functionality later. I got tons of hand-holding and support from the team. They stayed with me until everything was up and running. Great app.

The Little Connection
United States
9 months using the app
Omega replied June 15, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna

April 4, 2019

Very useful app to give customers an estimated delivery date on the product pages. Support always very quick to help resolve any issues.

Distons
United Kingdom
9 months using the app
February 23, 2022

It's exactly what I needed to organize my shipping times and convey more transparency to customers. At first it didn't integrate well with my theme, but the lightning-fast customer service team went ahead and promptly fixed it for me.

TIA Trends
United States
9 months using the app
Omega replied February 28, 2022

Hi TIA Trends

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Edited May 13, 2020

We needed some help to make an edit on our theme and the support staff were quick to assist us and correct the problem.

Large Lad Clothing
Canada
9 months using the app
December 19, 2019

The app does what I need, which is show estimation by country, at first app seemed little time consuming but the developer applied all the changes that I asked for quickly to improve the usability

Try Smart Lock
Uruguay
9 months using the app
January 27, 2022

Great app. Easy installation and use. Support helped with moving the message where I wanted it. They were very helpful and fast. I recommend this app.

Waveband Communications
United States
9 months using the app
Omega replied January 28, 2022

Hi Waveband Communications

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

May 19, 2022

Hasta ahora mi experiencia a sido muy positiva, Anna me ayudó de forma rápida y eficaz en algunos pequeños problemas que se solucionaron. Un 10 para Anna y Omega.

Kissbel
Spain
9 months using the app
Omega replied May 19, 2022

Muchas gracias por esta revision. Agradecemos que sea un cliente. Estamos aquí para usted en cualquier momento.
¡Saludos de Ana!