Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

November 6, 2023

Love the way they support us!

Memorial Gifts 4u
Singapore
4 days using the app
Omega replied November 9, 2023

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

November 2, 2023

Great support and functional

SalonSelect.nl
Netherlands
4 months using the app
Omega replied November 9, 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

October 16, 2023

The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.

Green Cradle
United States
About 5 hours using the app
Omega replied October 17, 2023

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰

October 30, 2023

Awesome customer support!

Inny - Cadeaux personnalisés
France
About 3 hours using the app
Omega replied November 1, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

October 13, 2023

Ứng dụng rất hay, có thể tùy chỉnh cho nhiều quốc gia. Dịch vụ hỗ trợ cũng rất tốt. Cám ơn team.

Eco Gifts Store
Vietnam
18 days using the app
Omega replied October 16, 2023

Cám ơn bạn và team đã chia sẻ trải nghiệm về app và dịch vụ support của app. Chúng mình rất mong sẽ tiếp tục được hỗ trợ bạn và store trong thời gian tới!

September 14, 2023

Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!

WolfProtect.de
Germany
About 2 hours using the app
Omega replied September 18, 2023

Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻

Edited February 15, 2019

I love the app and solution quality. It allows one to customise really well as per the nature of the business. This should be a part of every store that relies on delivery timelines and customisations for large product ranges across geographies. The level of flexibility and support is 'awesome' to say the least.
you can check it in action on our website www.heyzindagi.in

heyzindagi.in
India
Over 4 years using the app
August 25, 2022

I use this app to let my customers know how quickly we are currently processing orders. This app allows my customers to know exactly what timeframes they can expect their orders to be ready for shipping. I have been using it for years. Any time I have needed support it has been fast and the problem resolved in no time.

Crafty Cuts Laser
Australia
Over 4 years using the app
Omega replied August 26, 2022

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

February 3, 2021

This App is bang on. I thought there wouldn't be anything out there for my needs as my store is very unique. But bingo - works like a dream. Highly recommend and customers love it.

Harvest Bundle
United Kingdom
Over 3 years using the app
November 16, 2021

i use this app on my site and it is very helpful. customer service is also very good. very fast response.

Stick With Me Sweets
United States
About 3 years using the app
Omega replied November 17, 2021

Hi Stick With Me Sweets,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team