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2023년 8월 6일

Omega was easy to use and setup. The customer service agent Tracy was really helpful in clarifying any of my questions

Kermani
미국
앱 사용 기간 23일
답글 Omega개 2023년 8월 8일

💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with Omega - Multi Snapchat Pixels app 🔥

2023년 7월 31일

Great customer service, they are great. I had a few problems when setting up my pixel and they did a wonderful job helping me. Highly Recommend!

Porta Printer
미국
앱 사용 기간 8일
답글 Omega개 2023년 8월 4일

Thanks for the super review! You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ads.

2023년 10월 11일

good

Stermx
영국
앱 사용 기간 대략 20시간
답글 Omega개 2023년 10월 16일

We are so grateful for your review. Thanks for sharing your rating with us and the community.

2022년 6월 21일

I have to admit that I was very skeptical of this app at first. Connecting a third party application to my new business... with only 4 reviews and close to no competitors, it feels like a 'shady' area on Shopify. Choosing the correct apps for your business is essential for the future of your company, blog, or service. I regret to admit that I chose this apps competitor at first, based solely on appearance and the number of reviews it had. After weeks of trying, and trying again to connect every aspect 'Required' I decided to take a leap of faith. THANK GOD I did. I was fortunate enough to connect with a live agent as soon as I connected the app to my Shopify account. While Joyce graciously assisted me with setting up my Pixel, Shopify servers crashed for about 3 hours. This untimely mishap caused my Shopify link to Omega to be incomplete. I was not in the know and was becoming increasingly frustrated, but Joyce sat on the chat with me from 02:32am until 06:40am. Ensuring me that this process would be resolved just as soon as Shopify's services were restored. Joyce took the time to walk me through various features and explained some steps to help take advantage of Omega's powerful apps. Once Shopify's servers went back online, Joyce had my accounts linked and running properly within 20 minutes. The Omega Team did not have to have a member sit on chat with me for over 4 hours to ensure that their app would work properly for my business, but they did. This team Cares about your business. Before we disconnected from our chat session I jokingly said "Tell your developer that you deserve a raise! You just earned them a loyal client." Joyce replied with "You can tell him yourself! He's sitting right next to me double checking your connections." - That right there is comfort. Reading that, as a new business owner, takes just enough weight off of your shoulders. It's one less headache you need to worry about. The Service is running flawlessly with ZERO issues. I stand by Omega - Multi Snapchat Pixels, 100%. P.S. Joyce, Omega Support Representative, should get stock options along with a promotion! Thank You!

PalateCleaners
미국
앱 사용 기간 8개월
답글 Omega개 2022년 6월 22일

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

2021년 11월 15일에 편집됨

This Snapchat plugin works very well, and the installation is not very difficult, at first I did not know how to start, later I researched it myself and also tried to install it myself, later I encountered some problems, I consulted the customer service, and Anna's service attitude is very good, very patient to explain the operation process to me, speaking in detail, so that my mood is happy thank you very much for your explanation! You really benefited me a lot, my new sprint will be so wonderful to start with so much motivation to encourage . I hope your company does better and better and I hope I get some benefit from it, thanks Anna, thanks for this plugin, I will make the most of this plugin and become a platform for my own wealth creation and it's also free, quite good, anyway I love it and I love this beautiful patient customer service. Translated with www.DeepL.com/Translator (free version)

fashwig
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 Omega개 2021년 11월 15일

Hello Zexiang,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

Omega Support

2022년 11월 21일

I recommend this app to anyone who uses Snapchat ads. Their features allow you to have multiple pixels to track separate pages and products, allowing you to gain as much pixel data as possible. You won't regret getting it.

strategicgadgets
미국
앱 사용 기간 7개월
답글 Omega개 2022년 11월 22일

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2023년 3월 14일

I didn't even know that there was a problem with the way that I had set up the app, but the service was able to detect it and notify me there was a problem. The chat agent Joyce was super friendly and helpful every step of the way in getting the problem fixed. Thanks so much, you guys are very helpful & have a great app!

Fluxcend
미국
앱 사용 기간 5개월
답글 Omega개 2023년 3월 14일

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

2023년 4월 7일

Anna has been very helpful in ensuring my needs are addressed and my Snapchat pixel is firing properly. She’s very thorough and has great follow up

Phantorra
미국
앱 사용 기간 5개월
답글 Omega개 2023년 4월 10일

Yayyyyy you rockkk!!!💙💚💛🧡 Thanks big time for your kind words about Anna's service. Let’s track your data easily with OMEGA

2022년 5월 24일

I have to say hands Down Best Pixel Tracking App On Shopify If you need a pixel tracker don't look anywhere else set up is easy and customer services is by far the best always there to help and always happy to help if you get Joyce you are in the best hands Thank you Joyce for the help!!

FitDyno
미국
앱 사용 기간 3개월
답글 Omega개 2022년 5월 25일

Woww! That’s so great to hear your feedback. I made sure that Joyce got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

2022년 4월 6일

Fantastic app with fantastic support. Give them a try, as they do a very good job. The features work better than Snapchat's own app!

Scholl UK
영국
앱 사용 기간 3개월
답글 Omega개 2022년 4월 6일

You're Sharp! Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Multi Snapchat Pixels.