Omega ‑ Multi Snapchat Pixels
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Good app so far. Simple and fast support. Joy has been a good help
Thank you so much for the great feedback! 😊
We’re glad to hear that Omega – Multi Snapchat Pixels app is working well for you and that Joy was able to assist you quickly and effectively. She’ll be happy to hear your kind words! If you ever need anything else, we’re just a message away! 💬👻💙
Tracy is really professional rep which helped us with our problems , although there are tracking issues which don't usually happen with Native Snapchat Sales channel, we hope to get this fixed.
Thank you for sharing your feedback! 😊
We’re glad to hear that Tracy was able to assist you professionally and help with your concerns. 🙌💬 We understand that the tracking issues are a bit frustrating, but rest assured, we’re committed to resolving them as quickly as possible.
Thanks for your patience and for choosing Omega ‑ Multi Snapchat Pixels. We’re here to support you every step of the way! 💚
Seems to work well and the support, especially Vincent has been of great help so far. Can definitely recommend!
We're delighted to hear that Omega - Multi Snapchat Pixels app is working well for you! 🎉 Thank you for your kind words about our support team, especially Vincent. We're here to ensure you have a seamless experience with our app! Your recommendation means a lot to us, and we're grateful for your support! 🙌 If you ever need further assistance or have any questions, don't hesitate to reach out.
Super nice and easy to set up. Special thank you to Joyce from customer service. She really gave me super clear and fast explanations on how everything works. I highly recommend the app.
🌟 Thank you for your glowing review! We're thrilled to hear that you found Omega ‑ Multi Snapchat Pixels app super nice and easy to set up. It's wonderful to hear that Joyce provided you with clear and fast explanations, ensuring you understand how everything works. Your recommendation means a lot to us! If you have any further questions or need assistance, don't hesitate to reach out. Here's to your continued success with our app! 🚀😊
we had a lot of issues with Snapchat pixels and we were advised to integrate CAPI to improve tracking, this amazing app solved our issues and allowed us to integrate CAPI in minutes. KUDOS to the great team & great support Andy, Joyce, and Khang Le the great developer
We’d like to thank you again for taking the time to write this review of our Omega - Multi Snapchat Pixels app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services
Fantastic app with fantastic support. Give them a try, as they do a very good job. The features work better than Snapchat's own app!
You're Sharp! Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Multi Snapchat Pixels.
Easy-going and effective app + BEST customer support ever, stop searching, here you have what you are looking for
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I was evaluating this app for my Shopify store and needed some assistance before deciding whether to subscribe.
Nearly a month ago, I contacted Omega through this app’s live chat. Since the automated system asked me to categorize my request, I selected the “Critical Issue” option in the hope of reaching a support representative more quickly.
Unfortunately, apart from the automatic acknowledgement message, I never received any follow-up from a real support agent.
As a potential customer, I expected at least a response before deciding whether to subscribe. In my opinion, if a company cannot provide basic pre-sales support, it raises concerns about the level of assistance customers can expect afterward.
Based on this experience, I decided not to subscribe and chose a different solution instead.
Hi,
Thank you for taking the time to share your feedback.
We've reviewed our support records regarding your inquiry. While you did reach out to us, we couldn't identify a specific question or issue related to this app that would allow our team to investigate further. Our chat logs show that our team responded and remained available to help if additional details were provided.
We always welcome pre-sales questions and are happy to help merchants evaluate whether an app is the right fit for their store. Our goal is to provide timely and helpful support whenever merchants reach out with questions about the app they're evaluating.
Based on our review, this feedback appears to reflect a broader impression rather than an experience with this specific app. We hope reviews remain focused on the product and support experience of the app being reviewed, as this helps other merchants make informed decisions.
If you ever decide to evaluate this app directly, our team will be happy to assist you.
