Synctrack Order Tracking

Synctrack Order Tracking

Anmeldelser (74)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
4. februar 2025

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

SnugFit™ Travel Pillow
Australien
10 dage bruger appen
Trakow svarede 6. februar 2025

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦

28. april 2025

Joy helped me to set up the application properly and to add 2-3 extra things thank you!

BRIVORI
Spanien
Cirka en måned bruger appen
Trakow svarede 4. maj 2025

Thank you for the lovely feedback! 😊
We're so glad to hear that Joy was able to help you set up Synctrack Order Tracking smoothly and even go the extra mile with a few custom touches! 🙌🎯
Your satisfaction is our top priority, and we're always here if you need more support.
Thanks again for choosing Synctrack! 💚

3. februar 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Kennzeichen.Express
Tyskland
17 dage bruger appen
Trakow svarede 4. februar 2025

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.

While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.

If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.

Best regards,
Kaylee from Synctrack team

3. december 2024

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Dexvon
Spanien
2 dage bruger appen
Trakow svarede 5. december 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and helpful. 🚀 If you ever need further assistance, don’t hesitate to reach out. We’re always here for you! 💙✨

13. juni 2024

I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracy’s communication was clear and concise, making the entire process smooth and hassle-free.

Essentra-Shop
Holland (Nederlandene)
24 dage bruger appen
Trakow svarede 17. juni 2024

Thank you for sharing your wonderful experience! 😊 We're delighted to hear that Tracy provided you with excellent service and a friendly, customer-centric approach. It's great to know that she promptly provided the information you needed and answered all your questions comprehensively. Clear and concise communication is key, and we're glad Tracy made the process smooth and hassle-free for you! 🌟🙌

24. oktober 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Folmoda.com
Jordan
Cirka en time bruger appen
Trakow svarede 28. oktober 2024

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! 🎉 Your support means the world to us, and we’re here whenever you need! Thanks for the encouragement—our team will keep up the great work! 💪😊

26. juli 2024

I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.

我的商店
USA
4 dage bruger appen
Trakow svarede 30. juli 2024

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our customer service and technical teams have made you feel like a VIP and that you're impressed with the efficiency and warmth of our support. Your recommendation is greatly appreciated!

9. august 2024

Exceptional Customer Support – Highly Recommend!

I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed.

The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process.

Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!

Chest of Toys
Australien
Cirka 2 timer bruger appen
Trakow svarede 23. august 2024

Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided exceptional customer support throughout your setup process. It's great to know that everything was configured perfectly to meet your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks again for choosing Synctrack and for your kind words! 😊👏

17. juni 2024

I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!

SELVANI
Belgien
39 minutter bruger appen
Trakow svarede 21. juni 2024

Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! 🌟😊

21. november 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Cozy Shark
USA
18 minutter bruger appen
Trakow svarede 26. november 2024

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly.
If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙