Synctrack Order Tracking

Synctrack Order Tracking

Anmeldelser (208)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
23. februar 2023

They have a great support team with very fast response. I really like how you can customise what info to show to customers.

My Custom Nursery
Australien
3 måneder bruger appen
Synctrack svarede 26. februar 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

16. juli 2021

This is a great app so far, no issues honestly. Their customer service reached out to make sure everything was ok. Asked me if anything needs to be changes, just feedback questions. I advised a slight issue with the mobile look and asked if they could make it more readable and they did immediately which was awesome! Thanks so much to Stella for the kind email replies and help :)

Bodacious Bliss
Canada
3 måneder bruger appen
Synctrack svarede 20. juli 2021

Hi Bodacious Bliss,

Thank you so much for your review. We are happy that you had a great experience with our customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Omega Team

Redigeret 22. december 2021

Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.

Woodland Crafts
USA
3 måneder bruger appen
Synctrack svarede 22. december 2021

Hi Woodland Crafts,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

27. maj 2022

This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.

Quickee.lk
Sri Lanka
3 måneder bruger appen
Synctrack svarede 27. maj 2022

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

25. juli 2023

Looks good so far. Quick response and assistance from Wendy in customer service as well :) I find this cheaper than my previous app so I have switched from them to save money.

Manic Muscle Labs
Storbritannien
3 dage bruger appen
Synctrack svarede 31. juli 2023

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team

28. juli 2022

This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

Nappies n Stuff
Australien
3 måneder bruger appen
Synctrack svarede 29. juli 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

10. marts 2022

I just installed this app on my store, but am thrilled with the customer service that I have so far received from the Omega team. The tracking interface is just superb and I like it. Keep it up guys!

Eurekaonline
Malawi
3 måneder bruger appen
Synctrack svarede 10. marts 2022

Hi Eurekaonline

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

7. september 2021

This looks beautiful and professional. I recommend this app., for sure! I am trying to figure out the whole email section though, a bit confusing especially on a Monday, LMAO.

Shop On In
USA
3 måneder bruger appen
Synctrack svarede 10. september 2021

Hi Shop On In,

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team

21. marts 2023

The app has been working well so far and has been doing great at updating tracking info on their dashboard for you to view. Their customer service is also excellent, and they do a great job helping you solve any issues you encounter.

LED Central
USA
3 måneder bruger appen
Synctrack svarede 22. marts 2023

You’re so nice 💙💚💛🧡Thanks big time for your kind words. Hope for nothing but your business’s growth 🔥🚀

Redigeret 10. november 2021

Just started using this app & had some problems setting up (I am not very tech savvy). Stella did an amazing job at assisting me.

Treasure Knot
Australien
3 måneder bruger appen
Synctrack svarede 10. november 2021

Hello Treasure Knot!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Stella. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!