Synctrack Order Tracking

Synctrack Order Tracking

Rezensionen (208)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
8. August 2023

I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.

Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.

Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.

Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!

Little Stitchery
Philippinen
Etwa ein monat mit der App
Synctrack hat geantwortet 9. August 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

9. Dezember 2021

They are really good the customer service is fast and responsive and very helpful. Recommended integrating into your Shopify store.

Tiny Family Tee
Vereinigte Staaten
29 tage mit der App
Synctrack hat geantwortet 9. Dezember 2021

Hi Tiny Family Tee,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

10. Januar 2023

I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.

Genie Store
Vereinigte Staaten
28 tage mit der App
Synctrack hat geantwortet 10. Januar 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

1. März 2023

Un souci de paramétrage de langue et j'ai bénéficié de l'assistance de Tracy qui a résolu mon souci très professionnellement.

Merci Tracy

kakolashop
Frankreich
27 tage mit der App
Synctrack hat geantwortet 2. März 2023

Voir que vous avez vécu une expérience 5 étoiles est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Merci d'avoir choisi notre application. Nous sommes impatients de vous servir pendant de nombreuses années à venir!

25. Januar 2022

Hello, I had the privilege of working with a nice young lady named Malek. She helped me with reassurance and ease that we would solve the problem. She was patient and understanding. I love this app, it is great for my store and I'm so glad I found it!

Blazing Beauty Ave
Vereinigte Staaten
24 tage mit der App
Synctrack hat geantwortet 25. Januar 2022

Hi Blazing Beauty Ave,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Malak, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

18. Dezember 2021

i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers

PetShopStudio
Vereinigtes Königreich
22 tage mit der App
Synctrack hat geantwortet 19. Dezember 2021

Hi PetShopStudio

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

14. Februar 2022

It works great. Omega tracking app is perfect! Great and fast support and the prices are affordable! I highly recommend this app! Thank you

Emotion Jalami
Italien
19 tage mit der App
Synctrack hat geantwortet 20. Februar 2022

Hi Emotion Jalami

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

21. Januar 2022

Great app, I've used a couple of different ones to track orders and this is the easiest and most complete by far!

Polemic Body
Vereinigte Staaten
18 tage mit der App
Synctrack hat geantwortet 23. Januar 2022

Hi Polemic Body

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

Bearbeitet am 22. Dezember 2021

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Super Kitty Cats
Singapur
13 tage mit der App
Synctrack hat geantwortet 22. Dezember 2021

Hi Super Kitty Cats,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

7. Dezember 2021

best app for tracking , supported all carrier , thank yooooooooooooooooooooooooooooooooooooooooooooou

Selort
Vereinigtes Königreich
12 tage mit der App
Synctrack hat geantwortet 7. Dezember 2021

Hi Selort,

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team