Synctrack Order Tracking

Synctrack Order Tracking

Recensioni (208)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 10 novembre 2021

Just started using this app & had some problems setting up (I am not very tech savvy). Stella did an amazing job at assisting me.

Treasure Knot
Australia
3 mesi di utilizzo dell’app
Synctrack ha risposto 10 novembre 2021

Hello Treasure Knot!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Stella. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

6 dicembre 2021

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

PARD Technology
Cina
3 mesi di utilizzo dell’app
Synctrack ha risposto 6 dicembre 2021

Hi PARD Technology,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

6 dicembre 2022

It was a incredible experience with them apps & customers support it’s helps me to grow my business more so I highly recommend to everyone to use them apps

Swiorzo
Cipro
2 mesi di utilizzo dell’app
Synctrack ha risposto 7 dicembre 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

14 febbraio 2022

I installed this app recently and its performing great so far, I get the notifications according to the status of shipments. Customer service is great, they respond quickly and are very helpful and kind. I would recommend this App to any business.

Dixee's
Stati Uniti
2 mesi di utilizzo dell’app
Synctrack ha risposto 20 febbraio 2022

Hi Dixee's
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

19 aprile 2022

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

GEON ALPS
Singapore
2 mesi di utilizzo dell’app
Synctrack ha risposto 22 aprile 2022

Lots of love and Thank you GEON ALPS 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy! 🥰

23 giugno 2023

Rosie went above and beyond to help me set up the app on my store and ensure a seamless tracking experience for my customers. She patiently walked me through the entire process, explaining each step in detail and even sending helpful visual aids to ensure I fully understood how everything worked. Rosie's expertise and dedication were evident in her willingness to go the extra mile to assist me. With her guidance, I was able to set up a professional and user-friendly tracking page that exceeded my expectations. I am grateful for Rosie's exceptional customer service and highly recommend her to anyone in need of reliable order tracking solutions. Thank you, Rosie, for your invaluable assistance!

LAVISH BEAUTIQUE
Sudafrica
2 mesi di utilizzo dell’app
Synctrack ha risposto 26 giugno 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

8 agosto 2023

Anna was really friendly and helpful in answering all the questions that I have. She brings a lovely vibe that is unmatched by any customer service representative that I have talked to. She was very prompt as well meaning she was quick to find solutions for my questions. If I have any more questions, I'll definitely rely on someone like Anna knowing I'm in good hands.

Digitooth
Stati Uniti
2 mesi di utilizzo dell’app
Synctrack ha risposto 9 agosto 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Data modifica: 10 ottobre 2022

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

HolidayEdge
Stati Uniti
2 mesi di utilizzo dell’app
Synctrack ha risposto 10 ottobre 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

9 settembre 2021

This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3

Happy Wagon
India
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 10 settembre 2021

Hi Happy Wagon,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

8 gennaio 2022

Totally love this app! It's easy to customize according to the store's theme and style. The customer service is extremely friendly and supportive. Thanks to Stella and Mr.Zeros for the support.

ANUSA
Finlandia
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 11 gennaio 2022

Hi ANUSA
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team