Synctrack Order Tracking , 186 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de setembro de 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Utoper
Estados Unidos
9 meses usando o app
Synctrack deixou uma resposta 14 de setembro de 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

18 de março de 2022

The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.

NatureBed
Austrália
9 meses usando o app
Synctrack deixou uma resposta 18 de março de 2022

Hi NatureBed
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

13 de julho de 2022

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

Bamboo Laboratory
Austrália
9 meses usando o app
Synctrack deixou uma resposta 14 de julho de 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰

Data de edição: 20 de janeiro de 2022

using this app to help my customers track their packages easier. this app really help me out and the customer service team is top notch.

KP STORE
Estados Unidos
9 meses usando o app
Synctrack deixou uma resposta 20 de janeiro de 2022

Hi KP STORE,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

2 de agosto de 2022

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Antonio & Co
França
8 meses usando o app
Synctrack deixou uma resposta 3 de agosto de 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team

15 de dezembro de 2021

Free plan is great until now, 150 shipments and the prices are fine, i'll see for the other functionalities

UltraPods
França
8 meses usando o app
Synctrack deixou uma resposta 15 de dezembro de 2021

Hi UltraPods

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2 de fevereiro de 2022

Very responsive customer service thank you very much ! Malak was able to help me to synchronize my carriers great job

France Hélices
França
7 meses usando o app
Synctrack deixou uma resposta 5 de fevereiro de 2022

Hi France Hélices

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

31 de janeiro de 2023

It was amazing! very pleasant and happy that I made the choice to make my way over to your team! keep up the great work!!! you have great employees!

Shop Alago
Canadá
7 meses usando o app
Synctrack deixou uma resposta 31 de janeiro de 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Data de edição: 20 de dezembro de 2021

Just installed and it's incredibly easy to use! Had it up and running in literally under 5 minutes. I'll be back to amend review after it's been in use for a few days. ➡️EDIT: LOVE this app and the ease of using it! Ran into a little glitch and reached out to support. Stella was very fast to get back to me. Much appreciated!

Something To Wear
Estados Unidos
7 meses usando o app
Synctrack deixou uma resposta 16 de dezembro de 2021

Hi Something To Wear

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Kaylee - Omega Team

5 de abril de 2022

Really great APP and the most amazing thing is Omega has a fantastic support team. They are professional, patient and enthusiastic, even though I am only in the free plan phase, which impressed me. They always provide immediate support, which means a lot to me, especially thanks to Tracy and Malak for their great help. You made my day!

Urban Fantasy
Estados Unidos
7 meses usando o app
Synctrack deixou uma resposta 5 de abril de 2022

Our customer support team was doing cartwheels after reading your review of their work🥰🥰🥰. It's so encouraging to see great customers appreciate our efforts.
Love from Tracy and Malak! 💙💚💛🧡