Synctrack AI Order Tracking

Synctrack AI Order Tracking

Avaliações (71)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 10 de maio de 2023

Must have app for Shopify users, amazing customer care from Rosie, went above & beyond to assist me.

URBANSHAK
Reino Unido
7 dias usando a aplicação
Questão respondida por Trakow 11 de maio de 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

12 de abril de 2023

Just started using this to replace Shopify email notifications and our courier aggregator's tracking - was simple to to set up - and the responsive siupport team helped me fix some issued caused by our courier app. Great app - would recommend,.

Siesta o'Clock
Índia
Aproximadamente 2 horas usando a aplicação
Questão respondida por Trakow 14 de abril de 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

26 de janeiro de 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong, RAE da China
4 meses usando a aplicação
Questão respondida por Trakow 26 de janeiro de 2022

Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

10 de junho de 2021

The app is extremely useful and easy to use, can be customized according to each store, can add notifications in the tracking page,
loads fast and clear,
Enthusiastic support, edit as you like
One word: Great

CUSTOMA2Z
Vietname
13 dias usando a aplicação
11 de junho de 2021

Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.

Cation Clothing
Índia
Aproximadamente 24 horas usando a aplicação
5 de agosto de 2021

Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!

Julianna Beauty
Estados Unidos
6 dias usando a aplicação
Questão respondida por Trakow 9 de agosto de 2021

Hi Julianna Beauty,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

9 de setembro de 2021

This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3

Happy Wagon
Índia
8 dias usando a aplicação
Questão respondida por Trakow 10 de setembro de 2021

Hi Happy Wagon,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

17 de novembro de 2021

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

Aerosphere
África do Sul
4 dias usando a aplicação
Questão respondida por Trakow 17 de novembro de 2021

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

19 de novembro de 2021

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

T'EYES
Austrália
Aproximadamente 1 hora usando a aplicação
Questão respondida por Trakow 19 de novembro de 2021

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

2 de dezembro de 2021

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

VNDS Kicks
França
Aproximadamente 3 horas usando a aplicação
Questão respondida por Trakow 3 de dezembro de 2021

Hi VNDS Kicks,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team