Synctrack Order Tracking , 189 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
9 juni 2022

This application must be present in your store to facilitate the customer to track his shipment and trust your store

Bbesttop.xyz
Saudiarabien
3 månader användning av appen
Synctrack svarade 10 juni 2022

You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰

6 oktober 2022

Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.

Afreekha store
USA
3 månader användning av appen
Synctrack svarade 7 oktober 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

4 januari 2022

So far i havent been able to fully test the app but based on my experience up to this point it is very good.

Your Source, Your Choice
Guyana
3 månader användning av appen
Synctrack svarade 5 januari 2022

Hi Your Source, Your Choice

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

10 december 2021

Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks

ZYANNA
Indien
3 månader användning av appen
Synctrack svarade 12 december 2021

Hi ZYANNA,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

23 februari 2023

They have a great support team with very fast response. I really like how you can customise what info to show to customers.

My Custom Nursery
Australien
3 månader användning av appen
Synctrack svarade 26 februari 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

16 juli 2021

This is a great app so far, no issues honestly. Their customer service reached out to make sure everything was ok. Asked me if anything needs to be changes, just feedback questions. I advised a slight issue with the mobile look and asked if they could make it more readable and they did immediately which was awesome! Thanks so much to Stella for the kind email replies and help :)

Bodacious Bliss
Kanada
3 månader användning av appen
Synctrack svarade 20 juli 2021

Hi Bodacious Bliss,

Thank you so much for your review. We are happy that you had a great experience with our customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Omega Team

Redigerat 22 december 2021

Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.

Woodland Crafts
USA
3 månader användning av appen
Synctrack svarade 22 december 2021

Hi Woodland Crafts,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

27 maj 2022

This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.

Quickee.lk
Sri Lanka
3 månader användning av appen
Synctrack svarade 27 maj 2022

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

28 juli 2022

This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

Nappies n Stuff
Australien
3 månader användning av appen
Synctrack svarade 29 juli 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

10 mars 2022

I just installed this app on my store, but am thrilled with the customer service that I have so far received from the Omega team. The tracking interface is just superb and I like it. Keep it up guys!

Eurekaonline
Malawi
3 månader användning av appen
Synctrack svarade 10 mars 2022

Hi Eurekaonline

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team