Synctrack Order Tracking , 186 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
7 december 2021

best app for tracking , supported all carrier , thank yooooooooooooooooooooooooooooooooooooooooooooou

Selort
Storbritannien
12 dagar användning av appen
Synctrack svarade 7 december 2021

Hi Selort,

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

26 augusti 2022

This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended

Lisa925
Saudiarabien
11 dagar användning av appen
Synctrack svarade 29 augusti 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!

12 december 2022

O app em si é bem fácil de configurar, tem uma interface boa que combina com a loja, mas demora a atualizar as informações do rastreio.

nuvempop
Brasilien
10 månader användning av appen
Synctrack svarade 12 december 2022

Olá,

Obrigado por reservar um tempo para escrever um comentário, agradeço seus comentários e lamento saber que você não teve uma experiência tão boa usando nosso aplicativo.

Em meu nome e em nome de todos com quem trabalho, levamos a sério as avaliações dos clientes e ouvir que nossa função de preço oculto não funcionou corretamente nunca é o que queremos ouvir. Compartilhei sua análise com a equipe e pedi ao nosso desenvolvedor para verificar especificamente o seu caso. Certamente entraremos em contato com você via chat e e-mail para mantê-lo informado sobre nossa verificação.

Eu aprecio seu patrocínio e espero vê-lo novamente em breve!

Sinceramente,
A equipe de suporte da Ômega

14 januari 2022

Malak is amazing ! She helped me to solve my problems with app and between Gmail and them app ! She is soo kind, polite and ready to help and she is soo friendly ! I am more then satisfied with her and her support ! I highly recomend ! They have amazing support service !

Stevvex
USA
9 dagar användning av appen
Synctrack svarade 16 januari 2022

Hi Stevvex,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team

Redigerat 20 januari 2022

using this app to help my customers track their packages easier. this app really help me out and the customer service team is top notch.

KP STORE
USA
9 månader användning av appen
Synctrack svarade 20 januari 2022

Hi KP STORE,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

28 juli 2021

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

Modern&Home
USA
7 månader användning av appen
Synctrack svarade 28 juli 2021

Hi Modern&Home,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

29 oktober 2021

The apps is simple to use and straightforward in showing the tracking. The developer even arranged a zoom meeting and help me to get familiar on the apps. Great Apps and Great Support! Thanks you so much!

e-sportify
USA
7 månader användning av appen
Synctrack svarade 1 november 2021

Hi e-sportify,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards,
Omega Team

6 november 2021

It's such a please to use this app. Very easy to use and customers service is great. I talked to Emma and she was amasing. 10 stars !

Easylhome
Frankrike
6 månader användning av appen
Synctrack svarade 7 november 2021

Hello Easylhome,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Emma.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

Redigerat 23 februari 2022

It is very useful to have an on-store page where customers can directly track their orders. It also comes with mailing features which are very useful. It's very clean and relieves a lot of confusion in clients, very happy with it. Customer support is also very kind and super fast.

TIA Trends
USA
6 dagar användning av appen
Synctrack svarade 28 februari 2022

Hi TIA Trends

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

25 oktober 2021

Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing

Little Gents Closet
USA
5 månader användning av appen
Synctrack svarade 26 oktober 2021

Hi Little Gents Closet,

Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!

Best regards,
Omega Team