Synctrack Order Tracking

Synctrack Order Tracking

Built for Shopify

Recensioner (191)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
8 augusti 2023

I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.

Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.

Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.

Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!

Little Stitchery
Filippinerna
Ungefär en månad användning av appen
Synctrack svarade 9 augusti 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

23 juni 2023

Rosie went above and beyond to help me set up the app on my store and ensure a seamless tracking experience for my customers. She patiently walked me through the entire process, explaining each step in detail and even sending helpful visual aids to ensure I fully understood how everything worked. Rosie's expertise and dedication were evident in her willingness to go the extra mile to assist me. With her guidance, I was able to set up a professional and user-friendly tracking page that exceeded my expectations. I am grateful for Rosie's exceptional customer service and highly recommend her to anyone in need of reliable order tracking solutions. Thank you, Rosie, for your invaluable assistance!

LAVISH BEAUTIQUE
Sydafrika
2 månader användning av appen
Synctrack svarade 26 juni 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

12 juni 2023

Tracking page works very well, giving an optimal customer UX/UI. I was especially impressed with their customer service, they were very engaging at all time and swift in providing me with solutions. Would highly recommend to everyone.

Gentleman's Seoul
Australien
4 månader användning av appen
Synctrack svarade 13 juni 2023

Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.

8 augusti 2023

Anna was really friendly and helpful in answering all the questions that I have. She brings a lovely vibe that is unmatched by any customer service representative that I have talked to. She was very prompt as well meaning she was quick to find solutions for my questions. If I have any more questions, I'll definitely rely on someone like Anna knowing I'm in good hands.

Digitooth
USA
2 månader användning av appen
Synctrack svarade 9 augusti 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

21 juni 2023

Very Helpful, fast and knowledgeable service. Anna was quick to help and found everything I needed to know in mins!

Treat Your Needs
USA
3 månader användning av appen
Synctrack svarade 22 juni 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

6 oktober 2023

An excellent and simple app, and support is always with you if you need any help. I recommend it

Judy hair
Egypten
Ungefär en månad användning av appen
Synctrack svarade 10 oktober 2023

💗💗💗 We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Many thanks for your kind words!

3 juli 2023

Good service and help by Rosie! Like the way she works. ALs the app is very good and helps customers.

Sleeko
Nederländerna
4 månader användning av appen
Synctrack svarade 4 juli 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

28 september 2023

nice customer service! quick response!

Redragonshop
USA
Mer än ett år användning av appen
Synctrack svarade 29 september 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

31 oktober 2023

100 % recommended. This app is a must have for everybody who as a shopofy store.

Kaleido lab
Italien
Ungefär en månad användning av appen
Synctrack svarade 1 november 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

29 augusti 2023

Great Customer support, Also great tracking app The support team helped me customize the tracking page.

Blazing Sabers
USA
Ungefär en månad användning av appen
Synctrack svarade 31 augusti 2023

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking
app. We look forward to serving you for many years to come!