Synctrack Order Tracking

Synctrack Order Tracking

评论 (71)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2025年4月28日

Joy helped me to set up the application properly and to add 2-3 extra things thank you!

BRIVORI
西班牙
大约1个月 人在使用应用
Trakow已回复 2025年5月4日

Thank you for the lovely feedback! 😊
We're so glad to hear that Joy was able to help you set up Synctrack Order Tracking smoothly and even go the extra mile with a few custom touches! 🙌🎯
Your satisfaction is our top priority, and we're always here if you need more support.
Thanks again for choosing Synctrack! 💚

2025年2月4日

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

SnugFit™ Travel Pillow
澳大利亚
10天 人在使用应用
Trakow已回复 2025年2月6日

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦

2025年2月3日

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Kennzeichen.Express
德国
17天 人在使用应用
Trakow已回复 2025年2月4日

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.

While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.

If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.

Best regards,
Kaylee from Synctrack team

2024年7月26日

I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.

我的商店
美国
4天 人在使用应用
Trakow已回复 2024年7月30日

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our customer service and technical teams have made you feel like a VIP and that you're impressed with the efficiency and warmth of our support. Your recommendation is greatly appreciated!

2024年8月9日

Exceptional Customer Support – Highly Recommend!

I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed.

The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process.

Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!

Chest of Toys
澳大利亚
大约2小时 人在使用应用
Trakow已回复 2024年8月23日

Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided exceptional customer support throughout your setup process. It's great to know that everything was configured perfectly to meet your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks again for choosing Synctrack and for your kind words! 😊👏

2024年10月24日

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Folmoda.com
约旦
大约1小时 人在使用应用
Trakow已回复 2024年10月28日

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! 🎉 Your support means the world to us, and we’re here whenever you need! Thanks for the encouragement—our team will keep up the great work! 💪😊

2024年12月3日

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Dexvon
西班牙
2天 人在使用应用
Trakow已回复 2024年12月5日

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and helpful. 🚀 If you ever need further assistance, don’t hesitate to reach out. We’re always here for you! 💙✨

2024年11月21日

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Cozy Shark
美国
18分钟 人在使用应用
Trakow已回复 2024年11月26日

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly.
If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙

2024年8月22日

Great customer service! Joy is a always there to help and the app itself works flawlessly.

Glimira Jewelry
美国
大约2小时 人在使用应用
Trakow已回复 2024年8月23日

Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure everything continues to run smoothly for you! 🌟

2024年8月21日

I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !

Djolie
加拿大
大约1小时 人在使用应用
Trakow已回复 2024年8月23日

Thank you so much for your heartfelt words! 🌟 We're beyond thrilled to hear how much Tracy's dedication and passion have made a difference for you with the Synctrack Order Tracking app. She truly is magic, and we're lucky to have her on our team. Your kind message will surely make her day! Thank you for sharing this, and know that we're always here to make you smile. 😊✨