整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2021年12月6日

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

PARD Technology
中国
3个月 人在使用应用
Synctrack已回复 2021年12月6日

Hi PARD Technology,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2022年12月6日

It was a incredible experience with them apps & customers support it’s helps me to grow my business more so I highly recommend to everyone to use them apps

Swiorzo
塞浦路斯
2个月 人在使用应用
Synctrack已回复 2022年12月7日

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

2022年2月14日

I installed this app recently and its performing great so far, I get the notifications according to the status of shipments. Customer service is great, they respond quickly and are very helpful and kind. I would recommend this App to any business.

Dixee's
美国
2个月 人在使用应用
Synctrack已回复 2022年2月20日

Hi Dixee's
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

2022年4月19日

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

GEON ALPS
新加坡
2个月 人在使用应用
Synctrack已回复 2022年4月22日

Lots of love and Thank you GEON ALPS 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy! 🥰

编辑时间:2022年10月10日

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

HolidayEdge
美国
2个月 人在使用应用
Synctrack已回复 2022年10月10日

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

2021年9月9日

This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3

Happy Wagon
印度
大约2个月 人在使用应用
Synctrack已回复 2021年9月10日

Hi Happy Wagon,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

2022年1月8日

Totally love this app! It's easy to customize according to the store's theme and style. The customer service is extremely friendly and supportive. Thanks to Stella and Mr.Zeros for the support.

ANUSA
芬兰
大约2个月 人在使用应用
Synctrack已回复 2022年1月11日

Hi ANUSA
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

2022年3月24日

Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!

VacationGrabs
美国
大约2个月 人在使用应用
Synctrack已回复 2022年3月28日

Hi VacationGrabs

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

编辑时间:2022年1月21日

Awesome response time, Verry helpful and easy to talk to, friendly and very kind, thank you for your help.

Reliable Health
澳大利亚
大约2个月 人在使用应用
Synctrack已回复 2022年1月23日

Hi Reliable Health

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

2022年2月4日

i give 5 stars because the suport, because i made the app instalation right now, and i don't no if it's good.
thanks for the suport.

goalva
葡萄牙
大约2个月 人在使用应用
Synctrack已回复 2022年2月5日

Hi goalva

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team