Synctrack Order Tracking

Synctrack Order Tracking

Built for Shopify

评论 (193)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年8月8日

I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.

Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.

Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.

Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!

Little Stitchery
菲律宾
大约1个月 人在使用应用
Synctrack已回复 2023年8月9日

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

2023年6月23日

Rosie went above and beyond to help me set up the app on my store and ensure a seamless tracking experience for my customers. She patiently walked me through the entire process, explaining each step in detail and even sending helpful visual aids to ensure I fully understood how everything worked. Rosie's expertise and dedication were evident in her willingness to go the extra mile to assist me. With her guidance, I was able to set up a professional and user-friendly tracking page that exceeded my expectations. I am grateful for Rosie's exceptional customer service and highly recommend her to anyone in need of reliable order tracking solutions. Thank you, Rosie, for your invaluable assistance!

LAVISH BEAUTIQUE
南非
2个月 人在使用应用
Synctrack已回复 2023年6月26日

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

2023年8月8日

Anna was really friendly and helpful in answering all the questions that I have. She brings a lovely vibe that is unmatched by any customer service representative that I have talked to. She was very prompt as well meaning she was quick to find solutions for my questions. If I have any more questions, I'll definitely rely on someone like Anna knowing I'm in good hands.

Digitooth
美国
2个月 人在使用应用
Synctrack已回复 2023年8月9日

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2023年6月21日

Very Helpful, fast and knowledgeable service. Anna was quick to help and found everything I needed to know in mins!

Treat Your Needs
美国
3个月 人在使用应用
Synctrack已回复 2023年6月22日

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2023年10月6日

An excellent and simple app, and support is always with you if you need any help. I recommend it

Judy hair
埃及
大约1个月 人在使用应用
Synctrack已回复 2023年10月10日

💗💗💗 We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Many thanks for your kind words!

2023年7月3日

Good service and help by Rosie! Like the way she works. ALs the app is very good and helps customers.

Sleeko
荷兰
4个月 人在使用应用
Synctrack已回复 2023年7月4日

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

2023年9月28日

nice customer service! quick response!

Redragonshop
美国
1年多 人在使用应用
Synctrack已回复 2023年9月29日

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2023年8月29日

Great Customer support, Also great tracking app The support team helped me customize the tracking page.

Blazing Sabers
美国
大约1个月 人在使用应用
Synctrack已回复 2023年8月31日

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking
app. We look forward to serving you for many years to come!

2023年7月25日

Looks good so far. Quick response and assistance from Wendy in customer service as well :) I find this cheaper than my previous app so I have switched from them to save money.

Manic Muscle Labs
英国
3天 人在使用应用
Synctrack已回复 2023年7月31日

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team

2023年10月31日

100 % recommended. This app is a must have for everybody who as a shopofy store.

Kaleido lab
意大利
大约1个月 人在使用应用
Synctrack已回复 2023年11月1日

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!