Synctrack Order Tracking

Synctrack Order Tracking

評價 (208)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2021年5月23日

This app delivers 100% of what it says it does. Integration with my Shopify account was piece of cake. I had a query and the support got back to me the following day. The real-time tracking works like a Swiss watch and all this for free!!! I am very grateful to the owner behind this app. I just started my online shop, and I am overwhelmed with the paid apps I have to install to run it successfully! Many thanks Omega!

Evolve & Expand
賽普勒斯
使用應用程式 大約1年
2022年11月25日

I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

Coffee and Paw
澳洲
使用應用程式 大約1年
Synctrack 已回覆 2022年11月27日

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2022年9月22日

Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.

Raven
美國
使用應用程式 大約1年
Synctrack 已回覆 2022年9月22日

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

2022年3月3日

stella = legend fast service and got my problem solved. I recommend it to any shopify store owner. 10

BlingScents
英國
使用應用程式 大約1年
Synctrack 已回覆 2022年3月6日

Hi BlingScents,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

2021年11月17日

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

Aerosphere
南非
使用應用程式 大約1年
Synctrack 已回覆 2021年11月17日

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

2022年2月14日

Amazing Customer Support!! I tried to install the app but encountered an error while the Omega team was on holiday leave. As soon as they came back, they helped me right away and the dev team worked through the weekend to resolve the issue for our company that enabled us to install the app.

Happilar
美國
使用應用程式 大約1年
Synctrack 已回覆 2022年2月20日

Hello Happilar

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

2021年12月2日

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

VNDS Kicks
法國
使用應用程式 12個月
Synctrack 已回覆 2021年12月3日

Hi VNDS Kicks,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

2022年6月10日

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

milkywayjpn
日本
使用應用程式 11個月
Synctrack 已回覆 2022年6月13日

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team

2021年11月19日

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

T'EYES
澳洲
使用應用程式 11個月
Synctrack 已回覆 2021年11月19日

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

2022年7月7日

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
美國
使用應用程式 11個月
Synctrack 已回覆 2022年7月7日

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊