Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
December 22, 2021

Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)

UniPods - Écouteurs Bluetooth AirPods Apple
France
Time spent using app: 5 months
Omega replied December 22, 2021

Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous partagerons cela avec l'équipe du magasin pour leur faire savoir qu'il faut continuer le travail incroyable
Faites-nous savoir chaque fois que vous avez des questions sur l'application.
Meilleures salutations!
Kaylee - Équipe Omega

Edited December 22, 2021

Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.

Woodland Crafts
United States
Time spent using app: 3 months
Omega replied December 22, 2021

Hi Woodland Crafts,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 22, 2021

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

LAZECCA FASHION
United States
Time spent using app: 7 months
Omega replied December 22, 2021

Hi LAZECCA FASHION,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

Edited December 22, 2021

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Super Kitty Cats
Singapore
Time spent using app: 13 days
Omega replied December 22, 2021

Hi Super Kitty Cats,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

December 18, 2021

i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers

PetShopStudio
United Kingdom
Time spent using app: 22 days
Omega replied December 19, 2021

Hi PetShopStudio

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

December 18, 2021

Exactly what i was looking for, thanks guys! If you are looking for an order that assists with customer emails and inquiries regarding shipping, this is it!

Hooks and Ladders
Australia
Time spent using app: 29 minutes
Omega replied December 19, 2021

Hi Hooks and Ladders

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

December 17, 2021

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

Alpine Ridge Outfitters
United States
Time spent using app: 14 minutes
Omega replied December 19, 2021

Hi Alpine Ridge Outfitters

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 17, 2021

Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.

Mahi Hypermarket
Pakistan
Time spent using app: About 1 hour
Omega replied December 17, 2021

Hi Mahi Hypermarket

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

Edited December 20, 2021

Just installed and it's incredibly easy to use! Had it up and running in literally under 5 minutes. I'll be back to amend review after it's been in use for a few days. ➡️EDIT: LOVE this app and the ease of using it! Ran into a little glitch and reached out to support. Stella was very fast to get back to me. Much appreciated!

Something To Wear
United States
Time spent using app: 7 months
Omega replied December 16, 2021

Hi Something To Wear

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Kaylee - Omega Team

Edited December 16, 2021

GREAT customer service, Stella and Mr. Dat (Zeroes) are the best and the app functions really good............................................

Happirags
Denmark
Time spent using app: About 1 hour
Omega replied December 16, 2021

Hi

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team