Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.

June 16, 2022

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

Finds Live
Canada
4 months using the app
Synctrack replied June 17, 2022

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team

Edited December 31, 2021

Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!

Reyrr Athletics
Sweden
4 months using the app
Synctrack replied December 31, 2021

Hi Reyrr Athletics,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

May 19, 2021

Very useful to find the AWB tracking order details. Really this is one stop solutions for ecommerce + integrated shipment order tracking system.

BHARATHAM STORES - BSC
India
4 months using the app
May 11, 2021

I use the app, and it works perfectly. It is very simple to use and the support is very helpfull. I recommend this app

KATALEA
France
4 months using the app
July 19, 2022

Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!

GardenBreak
France
4 months using the app
Synctrack replied July 20, 2022

Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆‍♀️
N'espère rien d'autre que la croissance de ton entreprise 🔥🚀
Bravo de l'équipe d'assistance d'Omega 🥰

June 9, 2022

This application must be present in your store to facilitate the customer to track his shipment and trust your store

Bbesttop.xyz
Saudi Arabia
3 months using the app
Synctrack replied June 10, 2022

You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰

October 6, 2022

Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.

Afreekha store
United States
3 months using the app
Synctrack replied October 7, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

January 4, 2022

So far i havent been able to fully test the app but based on my experience up to this point it is very good.

Your Source, Your Choice
Guyana
3 months using the app
Synctrack replied January 5, 2022

Hi Your Source, Your Choice

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 10, 2021

Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks

ZYANNA
India
3 months using the app
Synctrack replied December 12, 2021

Hi ZYANNA,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

February 23, 2023

They have a great support team with very fast response. I really like how you can customise what info to show to customers.

My Custom Nursery
Australia
3 months using the app
Synctrack replied February 26, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.