Omega ‑ Order Tracking , 152 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 6, 2021

the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.

Cayron Travel
United Kingdom
Time spent using app: 5 months
Omega replied November 7, 2021

Hello Cayron Travel!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

November 6, 2021

It's such a please to use this app. Very easy to use and customers service is great. I talked to Emma and she was amasing. 10 stars !

Easylhome
France
Time spent using app: 6 months
Omega replied November 7, 2021

Hello Easylhome,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Emma.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

November 2, 2021

The Omega app is amazing. It is very useful, helps my business a lot! I enjoy using it a lot! It's so awesome!

Echoine
Hong Kong SAR
Time spent using app: About 16 hours
Omega replied November 7, 2021

Hi Echoine,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

October 29, 2021

The apps is simple to use and straightforward in showing the tracking. The developer even arranged a zoom meeting and help me to get familiar on the apps. Great Apps and Great Support! Thanks you so much!

e-sportify
United States
Time spent using app: 7 months
Omega replied November 1, 2021

Hi e-sportify,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards,
Omega Team

October 25, 2021

Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing

Little Gents Closet
United States
Time spent using app: 5 months
Omega replied October 26, 2021

Hi Little Gents Closet,

Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
Thank you again for your comment and have a great day!

Best regards,
Omega Team

October 6, 2021

This app has great value. Even better, the customer support is superb, any questions I had was were answered almost immediately!

Moonbow Shells
Australia
Time spent using app: About 2 months
Omega replied October 6, 2021

Hi Moonbow Shells,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Best regards,
Omega Team

September 30, 2021

Good application although it is not completely finalized. The customer support and technical team are very responsive. I asked to make some changes and the technical team made them very quickly.
I am really satisfied.

FOREVER
France
Time spent using app: 2 months
Omega replied October 4, 2021

Hi FOREVER,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

September 29, 2021

This app is good. If you want shipping branding of your own with own branded email notification to your clients with wonderful reporting then this app has is all and it is for free on top of that. The customer service is wonderful. I highly recommend it.

BEAUTY AND INFINITY
United Kingdom
Time spent using app: About 1 year
Omega replied October 4, 2021

Hi BEAUTY AND INFINITY,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

September 27, 2021

We have just installed the app and it seems we selected the right app. Had some issue with installation and Stella from support was really prompt to resolve it. We hope the app would be helpful for all our tracking needs.

KheenKhaab®-Designer Studio
India
Time spent using app: About 3 hours
Omega replied September 27, 2021

Hi KheenKhaab®-Designer Studio,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

September 21, 2021

Great app, quick sync just seconds. Personalized order page, capable of cross-selling. Very good. Customer care is also quick. Thanks very much. Hopefully, in the future the app will have more new features like hiding some unwanted keywork. Recommended to use.

trendluxy
United Kingdom
Time spent using app: 37 minutes
Omega replied September 21, 2021

Hi trendluxy,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team