Synctrack Order Tracking , 185 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.
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They are really good the customer service is fast and responsive and very helpful. Recommended integrating into your Shopify store.
Hi Tiny Family Tee,
Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
I'll be sure to relay your message to our whole team.
Thanks for placing your trust in us and your willingness to share.
Best,
Kaylee - Omega Team
I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Un souci de paramétrage de langue et j'ai bénéficié de l'assistance de Tracy qui a résolu mon souci très professionnellement.
Merci Tracy
Voir que vous avez vécu une expérience 5 étoiles est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Merci d'avoir choisi notre application. Nous sommes impatients de vous servir pendant de nombreuses années à venir!
Hello, I had the privilege of working with a nice young lady named Malek. She helped me with reassurance and ease that we would solve the problem. She was patient and understanding. I love this app, it is great for my store and I'm so glad I found it!
Hi Blazing Beauty Ave,
Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Malak, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team
i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers
Hi PetShopStudio
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
It works great. Omega tracking app is perfect! Great and fast support and the prices are affordable! I highly recommend this app! Thank you
Hi Emotion Jalami
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Great app, I've used a couple of different ones to track orders and this is the easiest and most complete by far!
Hi Polemic Body
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.
Hi Super Kitty Cats,
Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
best app for tracking , supported all carrier , thank yooooooooooooooooooooooooooooooooooooooooooooou
Hi Selort,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!