Omega ‑ Order Tracking , 152 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 16, 2022

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

Finds Live
Canada
Time spent using app: 4 months
Omega replied June 17, 2022

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team

June 16, 2022

I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.

The Objects
India
Time spent using app: 5 months
Omega replied June 17, 2022

Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰

June 10, 2022

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

milkywayjpn
Japan
Time spent using app: About 1 month
Omega replied June 13, 2022

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team

June 9, 2022

This application must be present in your store to facilitate the customer to track his shipment and trust your store

Bbesttop.xyz
Saudi Arabia
Time spent using app: 3 months
Omega replied June 10, 2022

You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰

June 6, 2022

Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .

Bellerise
France
Time spent using app: 4 months
Omega replied June 7, 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Tracy and Zeroes, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Order Tracking app support team

May 27, 2022

This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.

Quickee.lk
Sri Lanka
Time spent using app: 3 months
Omega replied May 27, 2022

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

Edited July 28, 2022

Após contato com a equipe técnica, o App voltou a funcionar. Agradecimentos especiais a Tracy, Diego e a todo time envolvido.

iBonni Innovation Store
Brazil
Time spent using app: 6 months
Omega replied May 12, 2022

Incrível! 😱 Fiquei tão feliz quando Shopify enviou uma notificação de seu feedback sobre nosso aplicativo. Muito obrigado por tomar o tempo para deixar uma excelente classificação.
Amor de Tracy

May 11, 2022

I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.

channelthrough
United States
Time spent using app: About 1 month
Omega replied May 12, 2022

Lots of love and Thank you💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega team🥰

April 25, 2022

excellent .............................................................................................

Dluxeries
United States
Time spent using app: About 20 hours
Omega replied April 25, 2022

🥰🥰🥰! Thank you! Our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

April 19, 2022

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

GEON ALPS
Singapore
Time spent using app: 2 months
Omega replied April 22, 2022

Lots of love and Thank you GEON ALPS 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy! 🥰