Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective order tracking system, noting a decrease in customer inquiries and enhanced compliance with PayPal policies. It's easy to install and integrates smoothly with Shopify, supporting multiple couriers. The customizable tracking page keeps customers on the merchant's site, boosting satisfaction. Exceptional customer support and reliable real-time tracking performance are also highlighted.
Refine
-
By rating
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰
very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.
Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_
I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.
Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰
Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .
Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Tracy and Zeroes, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Order Tracking app support team
The apps is simple to use and straightforward in showing the tracking. The developer even arranged a zoom meeting and help me to get familiar on the apps. Great Apps and Great Support! Thanks you so much!
Hi e-sportify,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards,
Omega Team
Após contato com a equipe técnica, o App voltou a funcionar. Agradecimentos especiais a Tracy, Diego e a todo time envolvido.
Incrível! 😱 Fiquei tão feliz quando Shopify enviou uma notificação de seu feedback sobre nosso aplicativo. Muito obrigado por tomar o tempo para deixar uma excelente classificação.
Amor de Tracy
It was a incredible experience with them apps & customers support it’s helps me to grow my business more so I highly recommend to everyone to use them apps
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
This app delivers 100% of what it says it does. Integration with my Shopify account was piece of cake. I had a query and the support got back to me the following day. The real-time tracking works like a Swiss watch and all this for free!!! I am very grateful to the owner behind this app. I just started my online shop, and I am overwhelmed with the paid apps I have to install to run it successfully! Many thanks Omega!