Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
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It is very useful to have an on-store page where customers can directly track their orders. It also comes with mailing features which are very useful. It's very clean and relieves a lot of confusion in clients, very happy with it. Customer support is also very kind and super fast.
Hi TIA Trends
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .
Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Tracy and Zeroes, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega Order Tracking app support team
This is one of the best and most efficient tracking Apps we have used so far. Thank you Omega team!!
Hi FreyaTreasures
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Awesome app, fast and great customer support, loved the way they customized just for me and gave an update. Definitely recommend this app Moreover its freee... keep up guys tqsm
I use this app to track my orders and it is amazing ! I love it !!such detail and the best part is its' FREE !! THANK U GUYS !!! ANNA U ROCK !!! <3
Hi Rita's Unique Boutique
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna
The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.
Hello TulipStuff,
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team
Great app and the support is very efficient. I installed the app and had problems connecting my email for notification because provider wasn't listed and the support team explained exactly how to resolved the issue and now we are up and running thanks guys.
Easy to use, enthusiastic support. Hope you can do more upsell or cross sell features in the track order page,
Hi YeahhCustom,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.
Hi Mahi Hypermarket
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team