Související kategorie

Omega ‑ Email & Order tracking

Order Lookup, Track Order Status, Manage BFCM Returns & Refund

Užitečné informace o aplikaci Shopify
  • Oblíbené u firem ve Spojených státech

K dispozici je bezplatný plán

Sekce hodnot klíčů

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.

Podrobnosti o aplikaci

Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Datum uvedení

Integrováno s

  • Zapier
  • Twilio
  • Avada
Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Datum uvedení

Integrováno s

  • Zapier
  • Twilio
  • Avada

FREE

Zdarma

  • 75 shipments
  • Branded tracking page
  • Email
  • Product recommendation
  • Review
  • Hide undesired locations
  • SMS
  • Analytics

BASIC

$7.99/měsíc

  • 600 shipments
  • All starter features +
  • Priority Support
  • A bonus of $1 for SMS

PROFESSIONAL

$14.99/měsíc

  • 3000 shipments
  • All Basic Features +
  • Early access to new features
  • A bonus of $2 for SMS

ENTERPRISE

$34.99/měsíc

  • Unlimited shipments
  • All Professional Features +
  • Customization
  • A bonus of $3 for SMS

* Všechny poplatky jsou fakturovány v měně USD.
** Opakované platby, včetně měsíčních poplatků nebo poplatků za použití, jsou fakturovány jednou za 30 dnů.

Recenze

5.0 z 5 hvězd

Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.

Počty na úroveň hodnocení
  • 96 % hodnocení má hodnotu 5 hvězdy
  • 2 % hodnocení má hodnotu 4 hvězdy
  • 1 % hodnocení má hodnotu 3 hvězdy
  • 0 % hodnocení má hodnotu 2 hvězdy
  • 1 % hodnocení má hodnotu 1 hvězdy

Seznam recenzí

Filtrovat a seřadit recenze

  • Coffee and Paw

    Lokalita Austrálie
    Čas strávený používáním aplikace 6 měsíci

    I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

    Odpověď vývojáře
    27. listopad 2022

    Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

  • Smart cleaner

    Lokalita Rumunsko
    Čas strávený používáním aplikace Asi 24 hodinami

    very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    Odpověď vývojáře
    20. listopad 2022

    Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

  • CHECKWAYSS

    Lokalita Nizozemsko
    Čas strávený používáním aplikace 10 dny

    woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door

    Odpověď vývojáře
    31. říjen 2022

    Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!

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