Omega ‑ Order Tracking

Omega ‑ Order Tracking

作成: Omega

Order Lookup, Track Order Status, Tracking Page, Notify Buyers

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.


Omega ‑ Order Trackingの詳細情報

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Highlights

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost more sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

Integrates with

Zapier, Twillio, Avada - SMS & Marketing, Pagefly (coming soon)

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

以下と統合:

  • Zapier,
  • Twilio,
  • Avada

実際のアプリを見る

サンプルストアでのアプリの動作を確認します。

サンプルストアを表示する

メディアギャラリー

サポート

無料インストール

Get started with up to 150 shipments for free. Paid plan from $7.99/month for additional shipments

4.9 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

  • 5 5つ星
    評価の97%は5星です
  • 4 5つ星
    評価の0%は4星です
    (0)
  • 3 5つ星
    評価の0%は3星です
    (0)
  • 2 5つ星
    評価の0%は2星です
    (0)
  • 1 5つ星
    評価の3%は1星です

最新のレビュー

T'EYES

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

開発者の返信

2021年11月19日

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

Wander Prints™

Amazing App, good support very fast.
Sản phẩm tốt, giá cả hợp lý, phản hồi nhanh nhiệt tình, có Support nói được tiếng Việt

開発者の返信

2021年11月19日

Hi Wander Prints™,

Omega Team cám ơn bạn đã tin tưởng sử dụng app và dịch vụ của bên mình.
Nếu bạn gặp khó khăn gì hoặc có bất kỳ feedback để cải thiện app, team support luôn sẵn sàng giải đáp mọi thắc mắc và hỗ trợ bạn nhanh nhất có thể.
Cảm ơn bạn một lần nữa.

Aerosphere

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

開発者の返信

2021年11月17日

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team