Name: Omega ‑ Email & Order tracking
Brand: Omega
Rating: 4.9 (112 reviews)

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

Hide Chinese origin from shipment history (or other unwanted locations)
Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
Customize the tracking page flexibly to fit your brand by CSS customization
Omega built-in email automation
Support Google Translate extension to translate your tracking page into customers’ languages.
Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
Automatic & accurate courier matching
Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

Support multiple themes for tracking page, reduce time and effort to design this page for newbies
Hide or replace China origin or other blacklisted location(s)
Show product recommendations to boost more sales
Ask or display customer reviews
Automatically map your actual couriers with Shopify couriers or you can manually do it
Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
Use Google Translate Extension to automatically translate tracking page into customers’ language
Customize your progress bar including color, adding your custom tracking status
Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

公開日

March 02, 2021

以下と統合:

Zapier
Twilio
Avada

このアプリについて

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

Hide Chinese origin from shipment history (or other unwanted locations)
Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
Customize the tracking page flexibly to fit your brand by CSS customization
Omega built-in email automation
Support Google Translate extension to translate your tracking page into customers’ languages.
Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
Automatic & accurate courier matching
Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

Support multiple themes for tracking page, reduce time and effort to design this page for newbies
Hide or replace China origin or other blacklisted location(s)
Show product recommendations to boost more sales
Ask or display customer reviews
Automatically map your actual couriers with Shopify couriers or you can manually do it
Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
Use Google Translate Extension to automatically translate tracking page into customers’ language
Customize your progress bar including color, adding your custom tracking status
Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

公開日

March 02, 2021

以下と統合:

Zapier
Twilio
Avada

サポート

このアプリはOmegaによってサポートされています

お問い合わせはこちらから

この開発者は日本語での直接的なサポートを提供していません。英語でサポートを受ける
support@omegatheme.com

リソース

Omegaについて

25個のアプリ
平均評価：4.9
Shopify アプリストア向けのアプリ構築経験が7年
ウェブサイト

料金

すべての価格オプションを見る

FREE

無料

75 shipments
Branded tracking page
Marketing assets
Product recommendation
Review
Hide undesired locations
Email, SMS, Chat
Analytics

BASIC

$7.99/月

600 shipments
All starter features +
Priority Support

PROFESSIONAL

$14.99/月

3000 shipments
All Basic Features +
Early access to new features

ENTERPRISE

$34.99/月

Unlimited shipments
All Professional Features +
Customization

* すべての料金はUSDで請求されます。
** 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

5 5つ星中
評価の96%は5星です
107
4 5つ星中
評価の3%は4星です
3
3 5つ星中
評価の1%は3星です
1
2 5つ星中
評価の0%は2星です
0
1 5つ星中
評価の1%は1星です
1

112件のレビューをすべて表示する

5 5つ星中

2022年6月16日

Finds Live

ロケーション カナダ

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

開発者の返信

2022年6月17日

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team

5 5つ星中

2022年6月16日

The Objects

ロケーション インド

I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.

開発者の返信

2022年6月17日

Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega Support Team 🥰

5 5つ星中

2022年6月10日

milkywayjpn

ロケーション 日本

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

開発者の返信

2022年6月13日

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team