Omega ‑ Email & Order tracking

Order Lookup, Track Order Status, Manage BFCM Returns & Refund

Shopify 앱 분석 정보
  • 미국의 비즈니스에서 인기 있는 앱

무료 플랜 사용 가능

키 값 섹션

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.

앱 세부 정보

Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

출시 날짜

통합하기

  • Zapier
  • Twilio
  • Avada
Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

출시 날짜

통합하기

  • Zapier
  • Twilio
  • Avada

FREE

무료

  • 75 shipments
  • Branded tracking page
  • Email
  • Product recommendation
  • Review
  • Hide undesired locations
  • SMS
  • Analytics

BASIC

월 $7.99

  • 600 shipments
  • All starter features +
  • Priority Support
  • A bonus of $1 for SMS

PROFESSIONAL

월 $14.99

  • 3000 shipments
  • All Basic Features +
  • Early access to new features
  • A bonus of $2 for SMS

ENTERPRISE

월 $34.99

  • Unlimited shipments
  • All Professional Features +
  • Customization
  • A bonus of $3 for SMS

* 모든 비용은 USD(으)로 청구됩니다.
** 월납 혹은 사용 기반 청구를 포함한 반복 청구 금액은 30일마다 청구됩니다.

리뷰

5.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

평가 수준당 개수
  • 평가의 96%는 별점 5 입니다.
  • 평가의 2%는 별점 4 입니다.
  • 평가의 1%는 별점 3 입니다.
  • 평가의 0%는 별점 2 입니다.
  • 평가의 1%는 별점 1 입니다.

리뷰 목록

리뷰 필터링 및 정렬

  • Coffee and Paw

    위치 오스트레일리아
    앱 사용 소요 시간 6개월

    I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

    개발자 회신
    2022년 11월 27일

    Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

  • Smart cleaner

    위치 루마니아
    앱 사용 소요 시간 대략 24시간

    very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    개발자 회신
    2022년 11월 20일

    Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

  • CHECKWAYSS

    위치 네덜란드
    앱 사용 소요 시간 10일

    woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door

    개발자 회신
    2022년 10월 31일

    Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!

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