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Omega ‑ Email & Order tracking

Order Lookup, Track Order Status, Unlimited Email

Shopify app insights
  • Populär bland företag i USA

Gratis plan tillgänglig

Del av nyckelvärden

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.

App details

Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost more sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Lanseringsdatum

Integrerar med

  • Zapier
  • Twilio
  • Avada
Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost more sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Lanseringsdatum

Integrerar med

  • Zapier
  • Twilio
  • Avada

Prissättning

Se alla prisalternativ

FREE

Gratis

  • 75 shipments
  • Branded tracking page
  • Marketing assets
  • Product recommendation
  • Review
  • Hide undesired locations
  • Email, SMS, Chat
  • Analytics

BASIC

$7.99/månad

  • 600 shipments
  • All starter features +
  • Priority Support

PROFESSIONAL

$14.99/månad

  • 3000 shipments
  • All Basic Features +
  • Early access to new features

ENTERPRISE

$34.99/månad

  • Unlimited shipments
  • All Professional Features +
  • Customization

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

4.9 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Counts per rating level
  • 96 % av betygen är 5 stjärnor
  • 2 % av betygen är 4 stjärnor
  • 1 % av betygen är 3 stjärnor
  • 0 % av betygen är 2 stjärnor
  • 1 % av betygen är 1 stjärnor

Lista över recensioner

Filter and sort reviews

  • Flora By Millie

    Plats Australien
    Tid som ägnats åt att använda appen 4 månader

    Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

    Utvecklarens svar
    5 augusti 2022

    Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
    _Cheers from Tracy_

  • Antonio & Co

    Plats Frankrike
    Tid som ägnats åt att använda appen 3 dagar

    Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

    Utvecklarens svar
    3 augusti 2022

    So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
    Best wishes,
    The Omega Support team

  • Nappies n Stuff

    Plats Australien
    Tid som ägnats åt att använda appen 2 dagar

    This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

    Utvecklarens svar
    29 juli 2022

    Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
    Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

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