Related categories

Omega ‑ Email & Order tracking

Order Lookup, Track Order Status, Unlimited Email

Shopify app insights
  • 廣受美國商家愛用

提供免費方案

主要優點區段

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.

App details

Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

發布日期

整合項目:

  • Zapier
  • Twilio
  • Avada
Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

New FREE feature - Returns Drive: Automate your returns & refund process 1. Set eligibility rules for return items 2. Customize branded returns page 3. Automate status notifications 4. Track all return statuses in one interactive dashboard

Grow with Omega - Order tracking

Our dedicated customer support team will help with setup and tracking page design so our tracking page fits seamlessly into your store. Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

發布日期

整合項目:

  • Zapier
  • Twilio
  • Avada

FREE

免費

  • 75 shipments
  • Branded tracking page
  • Email
  • Product recommendation
  • Review
  • Hide undesired locations
  • SMS
  • Analytics

BASIC

月費 $7.99

  • 600 shipments
  • All starter features +
  • Priority Support
  • A bonus of $1 for SMS

PROFESSIONAL

月費 $14.99

  • 3000 shipments
  • All Basic Features +
  • Early access to new features
  • A bonus of $2 for SMS

ENTERPRISE

月費 $34.99

  • Unlimited shipments
  • All Professional Features +
  • Customization
  • A bonus of $3 for SMS

* 所有費用均以USD計價。
** 月費或依使用量計費等定期收費皆以 30 天為週期計費。

評論

5.0 /5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

Counts per rating level
  • 96% 的評等為 5 顆星
  • 2% 的評等為 4 顆星
  • 1% 的評等為 3 顆星
  • 0% 的評等為 2 顆星
  • 1% 的評等為 1 顆星

評論清單

Filter and sort reviews

  • Coffee and Paw

    地點 澳洲

    I have just run into a small issue with Omega, and they have been fantastic about sorting it out. Higly recommend them, and again thank you to both Anna and Dat for your service.

  • Smart cleaner

    地點 羅馬尼亞
    使用應用程式的時間 大約24小時

    very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    開發人員回覆
    2022年11月20日

    Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

  • CHECKWAYSS

    地點 荷蘭
    使用應用程式的時間 10天

    woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door

    開發人員回覆
    2022年10月31日

    Hallo, heel erg bedankt dat je de tijd hebt genomen om feedback te geven. We zijn zo blij dat je onze app 5 sterren geeft, omdat we ernaar streven om dat voor al onze klanten te bieden. We waarderen uw tijd om zulke vriendelijke woorden achter te laten!

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