Custom Branded Tracking Page
Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.
Timely Shipping Notification
Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp
Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.
About Omega ‑ Order Tracking
What Omega - Order Tracking can do
Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.
Grow with Omega - Order tracking
We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.
- Hide Chinese origin from shipment history (or other unwanted locations)
- Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
- Customize the tracking page flexibly to fit your brand by CSS customization
- Omega built-in email automation
- Support Google Translate extension to translate your tracking page into customers’ languages.
- Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
- Automatic & accurate courier matching
- Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review
Smart branded tracking page
- Support multiple themes for tracking page, reduce time and effort to design this page for newbies
- Hide or replace China origin or other blacklisted location(s)
- Show product recommendations to boost more sales
- Ask or display customer reviews
- Automatically map your actual couriers with Shopify couriers or you can manually do it
- Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
- Use Google Translate Extension to automatically translate tracking page into customers’ language
- Customize your progress bar including color, adding your custom tracking status
- Customize the display layout, color, contained content, date-time format of the tracking page
Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.
Zapier, Twillio, Avada - SMS & Marketing, Pagefly (coming soon)
Dedicated customer support via email and live chat, Calendly booking
See the app in action
Explore how the app works in an example store.View example store
Free to install
Get started with up to 150 shipments for free. Paid plan from $7.99/month for additional shipments
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts
Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
Amazing App, good support very fast.
Sản phẩm tốt, giá cả hợp lý, phản hồi nhanh nhiệt tình, có Support nói được tiếng Việt
Hi Wander Prints™,
Omega Team cám ơn bạn đã tin tưởng sử dụng app và dịch vụ của bên mình.
Nếu bạn gặp khó khăn gì hoặc có bất kỳ feedback để cải thiện app, team support luôn sẵn sàng giải đáp mọi thắc mắc và hỗ trợ bạn nhanh nhất có thể.
Cảm ơn bạn một lần nữa.
By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!
Kaylee - Omega Team