Synctrack AI Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Order tracking page to track order + AI fulfillment analytics to cut WISMO with real-time tracking
Synctrack makes order tracking simple! Use the BRANDED TRACKING PAGE and order tracker to track your order and view tracking order updates in one place. Synctrack supports shipment tracking, order lookup, and clear ESTIMATED DELIVERY DATE so shoppers know when to expect delivery. Track order performance with AI FULFILLMENT ANALYTICS. View order track status for every tracker, auto-match couriers, and notify customers with tracking. Reduce WISMO while you grow repeat sales. Tap to track order!
- Branded tracking page for order tracking, tracking order, and order lookup.
- Real-time tracking so shoppers can track order and track your order easily.
- Email notifications sent for shipment tracking and tracking order updates.
- Works with Flow to push tracking updates and trigger tracker automation.
- AI fulfillment analytics to optimize delays and improve estimated delivery date.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Zapier
- Twilio
- Avada
- Pagefly
- USPS, UPS, DHL, YunExpress,...
Categories
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders/month included
- 2,880+ couriers (DHL, USPS, FedEx, USPS)
- Track order on branded tracking page
- Email shipment tracking notifications
- Order lookup and order tracker
- Google translation
- Live chat support 24/7
Launch
$9 / month
or $90/year and save 17%
From $0.026/order/Month or $0.002/order/Year
- 200 orders/month included
- All Free features included
- SMS tracking notifications +$1 bonus
- Product upsell blocks
- Tracking order analytics dashboard
- Custom shipment tracking status
- CSV export
- Live chat support 24/7
7-day free trial
Scale
$49 / month
or $490/year and save 17%
From $0.022/order/Month or $0.019/order/Year
- 2,000 orders/month included
- All Launch features included
- SMS tracking notifications +$2 bonus
- Estimated delivery date (EDD)
- Hide keywords & locations
- Courier mapping
- Order tracker & tracker tools
- Live chat support 24/7
7-day free trial
Pro
$99 / month
or $990/year and save 17%
From $0.011/order/Month or $0.009/order/Year
- 5,000 orders/month included
- All Scale features included
- SMS tracking notifications +$3 bonus
- Advanced analytics dashboard
- VIP live chat support 24/7
- Priority feature requests
- Track your order; order track quick
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (63)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for resolving PayPal fund holds and enhancing customer experience with direct website order tracking. It reduces customer inquiries and complies with PayPal policies. The app supports multiple couriers, offers a customizable tracking page, and provides accurate, real-time updates. Merchants appreciate the exceptional customer support, noting their efficiency in resolving issues and making custom adjustments to improve functionality.
Great service! Fast and professional
😊 Thank you so much for your feedback! We’re really happy to hear that you experienced great, fast, and professional service while using Synctrack AI Order Tracking app. Your support truly means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother and more reliable for your store. Thanks again for choosing our app! 🚀💛
Smooth app and eficient, recomment it
😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation 💛 Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! 🚀
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.
While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.
If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.
Best regards,
Kaylee from Synctrack team
Support
App support provided by Trakow.
Resources
Launched
March 2, 2021 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
-
View customers
Customer data
-
View products
Inventory, products, or collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order details for the last 60 days, or third-party fulfillment
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Edit your Online Store
Online Store page content on a path controlled by the app or theme
-
View other data
Locations or Payment Terms
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