Omega ‑ Order Tracking

Omega ‑ Order Tracking

Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

March 2, 2021

Languages

English

Integrates with

Zapier, Twilio, Avada

Real-time order tracking & customized tracking page for boosting sales and customer loyalty.

Email & Order Tracking tracks & traces the services of nearly 400 couriers worldwide on one order tracking page. We will assist you in optimizing customer post-purchase experience by providing timely order status notifications, proactively reducing mundane supports, and managing shipment performance. Easily create a branded tracking page with templates and customized options. Need help setting up your page or moving from other apps, our dedicated support team will guide you through every step.

Email & Order Tracking tracks & traces the services of nearly 400 couriers worldwide on one order tracking page. We will assist you in optimizing customer post-purchase experience by providing timely order status notifications, proactively reducing mundane supports, and managing shipment performance. Easily create a branded tracking page with templates and customized options. Need help setting up your page or moving from other apps, our dedicated support team will guide you through every step. more
  • Track all your shipments in one place. Support sync and track old orders.
  • Auto-send order notifications for different delivery checkpoints.
  • Freely customize order tracking page & notifications with drag-and-drop editor.
  • Hide Chinese origin or blacklisted keywords.
  • Dedicated support via livechat, email, Calendly and more.

Pricing

FREE

Free

  • 75 shipments
  • Branded tracking page
  • Return and Exchange managemen
  • Email
  • Product recommendation
  • Review
  • Hide undesired locations
  • SMS
  • Analytics

BASIC

$7.99/month

  • 600 shipments
  • All starter features +
  • Priority Support
  • A bonus of $1 for SMS

PROFESSIONAL

$14.99/month

  • 3000 shipments
  • All Basic Features +
  • Early access to new features
  • A bonus of $2 for SMS

ENTERPRISE

$34.99/month

  • Unlimited shipments
  • All Professional Features +
  • Customization
  • A bonus of $3 for SMS

FREE

Free

  • 75 shipments
  • Branded tracking page
  • Return and Exchange managemen
  • Email
  • Product recommendation
  • Review
  • Hide undesired locations
  • SMS
  • Analytics

BASIC

$7.99/month

  • 600 shipments
  • All starter features +
  • Priority Support
  • A bonus of $1 for SMS

PROFESSIONAL

$14.99/month

  • 3000 shipments
  • All Basic Features +
  • Early access to new features
  • A bonus of $2 for SMS

ENTERPRISE

$34.99/month

  • Unlimited shipments
  • All Professional Features +
  • Customization
  • A bonus of $3 for SMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

143 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 31, 2023

It was amazing! very pleasant and happy that I made the choice to make my way over to your team! keep up the great work!!! you have great employees!

Shop Alago
Canada
Omega replied January 31, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

January 10, 2023

I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.

Genie Store
United States
Time spent using app: About 10 hours
Omega replied January 10, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

January 9, 2023

very recommend! I'm happy with this apps. Support is helpful, easy to use. Got good support from them

Customizeaf™
United States
Time spent using app: 5 months
Omega replied January 9, 2023

You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

About this app

Launched

March 2, 2021

Languages

English

Integrates with

Zapier, Twilio, Avada

Built by Omega

About Omega

4.9 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@omegatheme.com

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