Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Recensioner (118)

Helhetsomdöme
5
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
18 april 2024

thanks I love the app

Humanoid Club
USA
Ungefär 15 timmar användning av appen
Synctrack svarade 22 april 2024

We're so glad to hear that you love the Synctrack Returns & Exchanges app! 🎉 Thank you for taking the time to leave us this lovely feedback. We strive to make our app as user-friendly and efficient as possible, and it’s wonderful to know we’re hitting the mark. If there’s anything more we can do to enhance your experience, please let us know. Your satisfaction is our priority! Enjoy using the app, and thank you for choosing us! 🌟👍

6 maj 2024

Love the support team, they were very prompt in helping. It was easy to setup the app. Hoping it'll fulfill the purpose!

Hangookd
Indien
Ungefär en timme användning av appen
Synctrack svarade 10 maj 2024

We're so glad to hear that you had a great experience with our support team and found setting up Synctrack Returns & Exchanges straightforward! 🚀 Thank you for choosing us and sharing your positive feedback. We're confident the app will meet your needs and more! If you have any questions or need further assistance as you use it, we're just a tap away. Happy exchanging! 📦✨

12 maj 2024

Customer support - 10/10
Amazing app amazing customer service

go for it

Zany Zest
Indien
17 minuter användning av appen
Synctrack svarade 17 maj 2024

Thank you for your glowing review of the Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you rate our customer support 10/10 and find both the app and customer service amazing. Your recommendation means a lot to us! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to ensure your experience with our app remains fantastic!

11 mars 2024

It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.

Ebony Beauty
USA
30 dagar användning av appen
Synctrack svarade 14 mars 2024

🌟 Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. 💼 Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. ⏱️ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features.

💪 Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. 🛒 Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

22 februari 2024

Helped me quickly with my questions. I have to do something on my end but Vincent directed me to the resource quickly for me to try later.

The Modern Farmhouse
USA
3 månader användning av appen
Synctrack svarade 25 februari 2024

Fantastic to hear that Vincent could quickly assist you with your questions! 🌟 If you ever need further guidance or have more questions while trying out the resources, don't hesitate to reach out. We're here to help whenever you need it! 😊🚀 #QuickAssistance #CustomerSupport 🌐💡

8 maj 2024

Great app and fast responses by chat support

Baraiyas
Indien
12 minuter användning av appen
Synctrack svarade 10 maj 2024

Thanks for your wonderful review! We're delighted to hear that you've had a positive experience with both Synctrack Returns & Exchanges and our fast-responding chat support. 🚀💬 Your satisfaction is our top priority, and we're glad we could deliver. If you need any more help or just want to chat, we're here for you. Enjoy using the app, and thanks again for your feedback! 😊🌟

5 februari 2024

I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.

This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.

Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.

You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.

I would give both the customer service and the app 10 stars if I could.

Wicked Leisure
USA
3 månader användning av appen
Synctrack svarade 8 februari 2024

🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.

We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀

26 april 2024

Thank you, support team, you're great!

Soribel Santana
Mexiko
Ungefär en timme användning av appen
Synctrack svarade 3 maj 2024

Thank you for your kind words about the Synctrack Returns & Exchanges app support team! We're glad to hear you had a great experience. If you need any more assistance with the Synctrack Returns & Exchanges app, we're always here to help. 😊👍

27 april 2024

Synctrack Returns and Exchanges app is super simple and useful. It does the needful without any complication.

allmyT
Indien
Ungefär en timme användning av appen
Synctrack svarade 3 maj 2024

Thank you for your positive feedback on the Synctrack Returns & Exchanges app! 🌟 We're delighted to hear that you find the app simple and useful, making the returns and exchanges process straightforward for you. We aim to keep things efficient and uncomplicated for our users. If you have any suggestions or need further assistance, feel free to reach out. We're here to help! 😊👍

7 mars 2024

Chat answered right away and was able to help me. I needed to make 'Return Requests' my words. Niel showed me where to go so I can edit their template. That was easy and fast also. How rare. Thanks, Synctrack.

Shop Cailey
USA
5 dagar användning av appen
Synctrack svarade 8 mars 2024

🌟 Kudos to Synctrack Returns & Exchanges! 🚀 We're delighted to hear that our chat support, especially Niel, responded promptly and provided the assistance you needed for 'Return Requests.' 🔄 Your mention of the ease and speed in editing templates is fantastic. We appreciate your kind words and are here to make your experience exceptional. Thanks for choosing Synctrack! 💖📦 #SynctrackSuccess #TopSupport #CustomerSatisfaction 🌟🛠️