Synctrack Returns & Exchanges

Synctrack Returns & Exchanges

Built for Shopify
Precio: gratis
Calificación (4,9)
Reseñas
Desarrollador

Características

Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.

Popular entre los negocios como el tuyo
  • Ubicados en Estados Unidos
Creada para tu negocio
  • Se usa directamente en el panel de control de Shopify

Acerca de esta aplicación

Fecha de lanzamiento

13 de marzo de 2023

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

FedEx, Shippo, Easypost, Store Credit, Gift Card

Make returns and exchanges to reduce costs. Faster returns, retain customers and recapture revenue

Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift cards, and auto approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges.

Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift cards, and auto approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges. más
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
  • Branded return portal & Automated notification to keep customer updated.
  • Refund to store credit, gift card, discount code or original payment method.
  • Automatically approve return & exchange requests, refunds and restocks
  • Integration with Shippo, Easypost, Fedex,... to create return shipping labels

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62 reseñas

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
11 de marzo de 2024

It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.

Ebony Beauty
Estados Unidos
30 días usando la aplicación
Synctrack respondió 14 de marzo de 2024

🌟 Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. 💼 Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. ⏱️ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features.

💪 Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. 🛒 Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

5 de febrero de 2024

I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.

This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.

Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.

You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.

I would give both the customer service and the app 10 stars if I could.

Wicked Leisure
Estados Unidos
3 meses usando la aplicación
Synctrack respondió 8 de febrero de 2024

🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.

We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀

22 de abril de 2024

I was using other apps, but recently I discovered this one, and it is the best thing I added to my store. It has more features compared to other apps, it is free (at least currently), it offers amazing automations, it is simple to navigate and Tracy from the customer support helped me with literally everything during setup. Highly highly recommended!

Goodoo
Alemania
3 días usando la aplicación
Synctrack respondió 3 de mayo de 2024

Thank you so much for your enthusiastic review of the Synctrack Returns & Exchanges app! 🌟 It's fantastic to hear that you've found it to be a valuable addition to your store and that it stands out with its features and automation compared to other apps. We're glad that Tracy was able to provide you with all the support you needed during setup. Your recommendation means a lot to us, and we appreciate you choosing the Synctrack Returns & Exchanges app. If you need any more assistance or have further questions, we're here for you! 🚀👍

11 de abril de 2024

Synctrack Returns is an exceptional Shopify app that has revolutionized the way I manage returns for my store. The free plan they offer is incredibly generous, allowing me to fully utilize the app's features without any financial burden. What truly sets Synctrack Returns apart is its exceptional customer support team. They are always quick to respond and go above and beyond to ensure that I have the best possible experience with their app. I highly recommend Synctrack Returns to any Shopify store owner looking to streamline their returns process!

XLNC Ecommerce
India
14 días usando la aplicación
Synctrack respondió 13 de abril de 2024

Thank you for your fantastic review of Synctrack Returns! 😊 We're thrilled to hear that our app has revolutionized the way you manage returns for your store, and we're glad you find our free plan generous. Our exceptional customer support team is dedicated to ensuring you have the best possible experience with our app, and we're delighted to hear that they've been able to assist you effectively. Your recommendation means a lot to us, and we're here to continue streamlining your returns process! 🌟🛠️

27 de marzo de 2024

Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!

Brightr® Sleep
Reino Unido
21 días usando la aplicación
Synctrack respondió 30 de marzo de 2024

Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀

Acerca de esta aplicación

Fecha de lanzamiento

13 de marzo de 2023

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

FedEx, Shippo, Easypost, Store Credit, Gift Card

Creada por Synctrack

Acerca de Synctrack

Calificación promedio: 5,0

3 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

18/11 Thai Ha, Ha Noi, 70000, VN

Soporte técnico

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support@omegatheme.com

Este desarrollador no ofrece soporte técnico directo en Español.

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