Características
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
13 de marzo de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambios , Etiquetas de envíosFunciona con
FedEx, Shippo, Easypost, Store Credit, Gift CardRealice devoluciones e intercambios para reducir costos. Devoluciones más rápidas, retenga a los clientes y recupere ingresos
Synctrack Returns and Exchanges (Returns Drive) garantiza devoluciones e intercambios sin problemas con un portal de devolución de marca, reembolso automático y notificaciones oportunas para usted y sus clientes. Synctrack ofrece reembolsos automáticos a través de crédito de la tienda, tarjetas de regalo y aprobación automática de devoluciones e intercambios. Simplifique la gestión de devoluciones e intercambios fácilmente y personalice sus soluciones de devolución para fomentar los intercambios y salvar las ventas perdidas. Synctrack es la única aplicación que ofrece la carga de videos para devoluciones e intercambios.
- Se integra perfectamente con Shopify auto-sync loop para devolver el estado a Shopify.
- Portal de devolución de marca y notificación automatizada para mantener al cliente actualizado.
- Reembolso al crédito de la tienda, tarjeta de regalo, código de descuento o método de pago original.
- Aprobar automáticamente las solicitudes de devolución e intercambio, reembolsos y reposiciones
- Integración con Shippo, Easypost, Fedex,... para crear etiquetas de envío de devolución
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35 reseñas
It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.
🌟 Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. 💼 Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. ⏱️ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features.
💪 Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. 🛒 Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀
Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!
Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀
Easy to use. Customer service has been great, Anna and the team have been very helpful and responsive with answering queries and resolving any issues that we've had using the app.
🌟 Thank you for the wonderful feedback! We're delighted to hear that you find our app easy to use, and we appreciate your kind words about our customer service, particularly Anna and the team. 😊🛠️ It's great to know they have been helpful and responsive in addressing your queries and resolving any issues.
If you ever have more questions or need further assistance, feel free to reach out. Anna and the team are here to help! 🚀🤝 #UserFriendlyApp #GreatCustomerService #ResponsiveSupport 💙🌟
I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.
This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.
Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.
You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.
I would give both the customer service and the app 10 stars if I could.
🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.
We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀
Chat answered right away and was able to help me. I needed to make 'Return Requests' my words. Niel showed me where to go so I can edit their template. That was easy and fast also. How rare. Thanks, Synctrack.
🌟 Kudos to Synctrack Returns & Exchanges! 🚀 We're delighted to hear that our chat support, especially Niel, responded promptly and provided the assistance you needed for 'Return Requests.' 🔄 Your mention of the ease and speed in editing templates is fantastic. We appreciate your kind words and are here to make your experience exceptional. Thanks for choosing Synctrack! 💖📦 #SynctrackSuccess #TopSupport #CustomerSatisfaction 🌟🛠️
Acerca de esta aplicación
Fecha de lanzamiento
13 de marzo de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambios , Etiquetas de envíosFunciona con
FedEx, Shippo, Easypost, Store Credit, Gift CardCreada por Synctrack
Acerca de Synctrack
Calificación promedio: 5,0
6 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
18/11 Thai Ha, Ha Noi, 70000, VN
Soporte técnico
Enviar un mensajesupport@omegatheme.com